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Delta College
San Diego, CA, United States
Position Accountabilities and Essential Functions: The successful candidate must demonstrate experience, skills, and commitment to fostering an environment of belonging, diversity, equity and inclusion in students, faculty and staff. POSITION SUMMARY: The Technical Services Coordinator supports three major departments in the Delta Col
Job Source: Delta CollegeDelta College
San Diego, CA, United States
Position Accountabilities and Essential Functions: The successful candidate must demonstrate experience, skills, and commitment to fostering an environment of belonging, diversity, equity and inclusion in students, faculty and staff. POSITION SUMMARY: The Director of Financial Aid provides leadership and final accountability for feder
Job Source: Delta CollegeDelta College
San Diego, CA, United States
Position Accountabilities and Essential Functions: The successful candidate must demonstrate experience, skills, and commitment to fostering an environment of belonging, diversity, equity and inclusion in students, faculty and staff. POSITION SUMMARY: The Coordinator is responsible for coordination of the day-to-day operations at the
Job Source: Delta CollegeAvixa
San Diego, CA, United States
Position Accountabilities and Essential Functions: The successful candidate must demonstrate experience, skills, and commitment to fostering an environment of belonging, diversity, equity and inclusion in students, faculty and staff. POSITION SUMMARY: The Coordinator is responsible for coordination of the day-to-day operations at the
Job Source: AvixaDelta College
San Diego, CA, United States
Position Accountabilities and Essential Functions: The successful candidate must demonstrate experience, skills, and commitment to fostering an environment of belonging, diversity, equity and inclusion in students, faculty, and staff . Delta College seeks a dynamic Director of Institutional Research and Data Analytics to lead the stra
Job Source: Delta CollegeDelta College
San Diego, CA, United States
Position Accountabilities and Essential Functions: The successful candidate must demonstrate experience, skills, and commitment to fostering an environment of belonging, diversity, equity and inclusion in students, faculty and staff. POSITION SUMMARY: Responsible for TV and radio thank you gift management. This involves researching st
Job Source: Delta CollegeKinderCare Learning Companies
San Diego, CA, United States
Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award , we offer a variety of early education and child care options for families. We pave the way for their lifelong learn
Job Source: KinderCare Learning CompaniesKinderCare Education
San Diego, CA, United States
Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award , we offer a variety of early education and child care options for families. We pave the way for their lifelong lea
Job Source: KinderCare EducationSan Diego, CA, United States
Unlock Learning for All:
Here at Ellucian, we are motivated by a mission - power education so institutions can empower student success. We are the global market leader in EdTech for higher education, serving more than 2,900 customers and reaching over 22 million students in 50 countries. We are dedicated to helping higher education unlock learning for all by providing solutions that support the entire student lifecycle and deliver insights needed now and into the future.
We embrace the power to lead , the courage to innovate , and the determination to grow . At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation , we endeavor to shape a brighter future for higher education.
About the Opportunity:
Our Ellucian Managed Services team is seeking an IT professional to lead our onsite technical and user services teams at Delta College in Michigan. The Director, Technical Services role is a key position within the IT leadership team providing the strategic vision and oversight necessary to provide efficient and consistently exceptional support for a managed services client. The scope of services includes maintaining all information technology systems necessary to support the operation and mission of the college.
Where you will make an impact
Oversee day-to-day production issues, act as escalation point to resolve urgent and/or complex client issues, and manage client expectations
Develop practices and procedures, based on industry standards and best practices, necessary to carry out day-to-day technical operations to enhance business continuity at the client location
Works with CIO and college leadership to provide project guidance, cost metrics, return on investment insights, and operational recommendations
Oversee all phases of technology design and implementation in technology projects including but not limited to planning, attending regularly scheduled progress meetings, and directing onsite staff and/or contractors with the installation of all technology
Provide project implementation oversight to maintain standards for quality and quantity of work are met
Oversee and manage IT technical (networking and systems infrastructure) and user services (including audio-visual services) teams.
Establish change management processes, as needed, for coordinating technology upgrade and maintenance activities with all business units
Evaluate data security profile and serve in a leadership role within IT governance to recommend security projects, initiatives, and controls
Provide overall operational direction and management in regard to the network, Microsoft identity management solutions, Microsoft 365, telephony, server and desktop/laptop support services to the institution
What you will bring
10+ years of experience showing advancement, which includes management and/or leadership within IT Service Management, with the most recent 3 years in a Senior Technical role; or equivalent combination of education and experience planning, leading, and executing IT initiatives in higher education or other enterprise level environment
Strong written and oral communication skills to represent Ellucian within the team and with client executives
Current experience with enterprise-level server and network support products and management of a large 3,000+ node network
Experience with managing Microsoft Entra ID, Active Directory, DNS, SCCM, Defender, and Office 365.
Project management experience complex implementations or upgrades involving coordination of multiple vendors or departments, with a project budget greater than $100,000. Able to take initiative and responsibility for projects; promote teamwork and collaboration between client and Ellucian staff.
Process and Policy development experience for all areas of IT including but not limited to: Security, Provisioning, Acceptable Use, Disaster Recovery, Business Continuity, etc.
Formal ITIL or other standards-based training and/or certification
What makes #Ellucianlife:
Comprehensive health coverage: medical, dental, and vision
Flexible time off
Thrive Flex Program that allows you to contribute towards your health, financial or learning interests
401k w/ match & Bright Plan - to help you save for the future
Parental Leave
Charitable leave 40 hours/year
Telemedicine
Wellness
Ginger (mental health)
Wellbeats (virtual fitness classes)
Rethink & Wellthy caregiver support
Diversity and inclusion programs which provide access to internal employee resource groups
Tuition Reimbursement Assistance
Professional development opportunities
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Email Alert for Director, Technical Services (100% on site, University Center, MI) jobs in San Diego, CA, United States
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