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Citigroup
Wilmington
The Branded Cards Transaction Fraud Policy Manager will lead efforts to manage Proprietary Brands and Co-Brands Fraud Policies for mitigating fraud risk against Account Takeover and Identity Theft. They will work closely with a team of other Fraud Policy Managers and Operations groups on Fraud processes. The candidate will be the primary contact fo
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West Chester, PA, United States
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Job Source: VenerableState Street Corporation
Berwyn, PA, United States
Who we are looking for State Street seeks to recruit an AVP, Administration & Control Management Analyst to support the execution of regulatory and audit interactions across Cyber Fusion, to ensure the organization is responsive, agile, and well-prepared for unique and demanding regulatory and audit requests. The objective of this role is to supp
Job Source: State Street CorporationSitusAMC
Plymouth Township, PA, United States
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Plymouth Township, PA, United States
SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve. At SitusAMC, we are looking to match your unique e
Job Source: SitusAMCWorldwide Insurance Services
King of Prussia, PA, United States
Job Description Job Description We are hiring for a Fraud, Waste, and Abuse Specialist to join the team! Multilingual abilities are strongly preferred due to the nature of this role, but not required. The Fraud, Waste, and Abuse (FWA) Specialist is responsible for the day-to-day execution of our enhanced claim control strategies. The Special
Job Source: Worldwide Insurance ServicesThe Vanguard Group
Malvern, PA, United States
As the Head of Vanguard’s Fraud Strategy and Analytics , you will lead the team responsible for real-time fraud risk mitigation across the enterprise. This team’s roles and responsibilities include ingesting and analyzing the output of AI/ML models and tools, executing real-time rules to defend against fraud attacks, working with the teams that ma
Job Source: The Vanguard GroupLincoln Financial Group
Radnor, PA, United States
Be Aware of Fraudulent Recruiting Activities : Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters. Lincoln
Job Source: Lincoln Financial GroupMalvern, PA, United States
At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.
Position Title: Fraud Operations Manager, AVP
FLSA: Exempt
Report to Manager: FCC Fraud Risk Manager
Department: Financial Crimes Compliance (Fraud Investigation Team)
Work Location: West Reading or Malvern (Hybrid - Mon, Tues, Thurs)
Who is Customers Bank?
Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.
We get you further, faster.
Focused on you: We provide every customer with a single point of contact. A dedicated team member who's committed to meeting your needs today and tomorrow.
On the leading edge: We're innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.
Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we're a partner you can trust.
What you'll do:
This position is responsible to maintain the operational integrity of the FPI Department with supervision of the Fraud Analysts and point of contact for the Fraud Investigators.
Supervise fraud analysts on the FPI team. Provide direction and oversight of daily work assignments and overall performance.
Assist with new employee onboarding and training.
Assist with providing ongoing training to FPI Team Members as required.
Assist with the creation and maintenance of FPI training materials.
Participate in weekly Investigator meetings.
Oversee pending SAR filings to ensure timely submission to BSA.
Liaison with other business units as needed regarding fraud investigations or alerts.
Compline and distribute daily and weekly FPI reporting as required.
Perform monthly reconcilements of the General Ledger accounts utilized by the FPI Department.
Assist with the investigation of high-profile cases or cases with the potential for significant loss and / or exposure to the bank.
Perform review of daily alerts on a weekly basis to ensure that daily alerts are completed timely. Remediate where necessary.
Oversee the Fraud email box to ensure items are addressed within departmental SLAs.
Assist with alert completion as required.
Participate in or lead FPI projects as assigned.
What do you need?
5-10 years' experience with fraud investigations and SAR filing, preferably in the financial services sector.
3-5 years' experience managing
Thorough knowledge and understanding of the field's concepts, practices, and procedures, especially with respect to interview/interrogation and regulatory reporting.
Possess/Project self-confidence with excellent verbal/written communication and inter-personal skills.
Certification in financial fraud investigations, such as CFE is preferred.
Technology Skills:
Proficiency in office skills: computer, typing, MS Office (Word, Excel, Outlook)
Knowledge of various fraud mitigation systems, case management systems and banking systems in multiple payment/access channels.
Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
We also provide "reasonable accommodations", upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws.
Diversity Statement:
At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let's take on tomorrow.
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Email Alert for AVP/Fraud Operations Manager jobs in Malvern, PA, United States
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