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Waterworks
New York, NY, United States
About Waterworks When you see the world's most inspiring homes and hotels, you invariably find Waterworks in the mix. For over 40 years, our designs have elevated the bath and kitchen experience, with exquisite fittings, fixtures, hardware and more. We strive to be participants in exceptional design moments not just through our products, but throu
Job Source: WaterworksGlobe Life AO - New York
Corona, NY, United States
AO is seeking enthusiastic, hard-working, and friendly individuals to join our team and provide exceptional support to our vast network of clients. This pivotal position relies on outstanding people skills and a deep commitment to upholding our mission: “to protect every child and serve all working people.” Imagine the possibilities of this 100% r
Job Source: Globe Life AO - New YorkRochester Promotions Firm
Brighton
Job Description Job Description CH Promotions delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Support Representative role to help us
Job Source: Rochester Promotions FirmGlobe Life AO - New York
New York, NY, United States
AO is seeking enthusiastic, hard-working, and friendly individuals to join our team and provide exceptional support to our vast network of clients. This pivotal position relies on outstanding people skills and a deep commitment to upholding our mission: “to protect every child and serve all working people.” Imagine the possibilities of this 100% r
Job Source: Globe Life AO - New YorkGlobe Life AO - New York
Ridgewood, NY, United States
AO is seeking enthusiastic, hard-working, and friendly individuals to join our team and provide exceptional support to our vast network of clients. This pivotal position relies on outstanding people skills and a deep commitment to upholding our mission: “to protect every child and serve all working people.” Imagine the possibilities of this 100% r
Job Source: Globe Life AO - New YorkRhythm USA
Brooklyn, NY, United States
OUR MISSION At Rhythm, we are on a mission to revolutionize cardiac care through advanced remote monitoring solutions. As a leader in the remote healthcare space with nearly 200,000 patients, our fast-growing tech company leverages cutting-edge technology and expert clinical care to provide exceptional, real-time cardiac monitoring. Our goal is to
Job Source: Rhythm USAApothecarie
, United States
Summary Our client is a growing software-as-a-service (SAAS) healthcare company seeking a Client Support Specialist to join our Client Experience Team. Our Support Team strives to provide world-class service and resolution to our clients' needs by tending to their requests promptly and providing resolutions with high quality and attention to detai
Job Source: ApothecarieVersana
New York, NY, United States
About Us: Versana is an industry-backed data and technology company on a mission to transform the syndicated loan market. By digitally capturing agent banks' data on a real-time basis, Versana provides unprecedented transparency into loan level details and portfolio positions, bringing efficiency and velocity to the entire market. Through our cent
Job Source: VersanaHoboken, NJ, United States
Job Description
The Division of Information Technology seeks a conscientious, reliable graduate student to assist IT in various campus initiatives. This position is for Stevens graduate students that are currently enrolled. Must have a full-time status. Bachelor's degree required. This is a part-time, hourly position.
Responsibilities
Collect information through a customer conversation and/ or ticketing system, access support tools, and additional support staff (service resources) if needed to address the user's questions or needs.
Ensure a professional and courteous customer experience and provide a single point-of-contact for the user
Gain an in-depth understanding of all aspects of the department's operations and procedures
Gather requirements, deliver and set up computers and/or printers ensuring continuity for the end-user, and provide other services as directed
Update departmental documentation and ticketing system resources
Provide support for various projects within Information Technology and the Stevens community as requested / directed
Provide after hours and on-call support as needed
Other duties as assigned.
Qualifications Excellent communication and interpersonal skills are required, and of fundamental importance
Capable of working in a fast paced, dynamic and highly collaborative environment
Excellent customer service orientation required, and successful prior customer service experience a plus
Demonstrated ability to quickly and thoroughly learn technologies, support processes, and user service techniques
Strong analytical skills and ability to solve problems
Competency in Microsoft technologies, including Windows and Office suite
Competency in mainstream technologies including computer configurations, web browsers, the Internet, email, etc.
Hours
The work schedule is Monday - Friday 8:00 A.M. to 8:00 P.M. and Friday 8:00 A.M. to 7:30 P.M., though it may necessary to work weekend shifts as required.
Interested applicants for this position should submit a cover letter and resume.
Department
Office of Client Support and Learning Technology Services
General Submission Guidelines:
Please submit an online application to be considered a candidate for any job at Stevens. Please attach a cover letter and resume with each application. Other requirements for consideration may depend on the job.
Academic Submission Guidelines:
Please submit: Cover letter
Curriculum vitae
Research statement
Teaching statement that includes a) teaching interests, b) teaching philosophy, and c) a plan on how to create an inclusive environment for students of all backgrounds in terms of classroom teaching, student advising, and graduate student mentoring
Contact info for at least 2-3 references (school-specific; please refer to job posting)
Still Have Questions?
If you have any questions regarding your application, please contact [email protected].
EEO Statement:
Stevens Institute of Technology is an Equal Opportunity Employer. Accordingly, Stevens adheres to an employment policy that prohibits discriminatory practices or harassment against candidates or employees based on legally impermissible factor(s) including, but not necessarily limited to, race, color, religion, creed, sex, national origin, nationality, citizenship status, age, ancestry, marital or domestic partnership or civil union status, familial status, affectional or sexual orientation, gender identity or expression, atypical cellular or blood trait, genetic information, pregnancy or pregnancy-related medical conditions, disability, or any protected military or veteran status.
Stevens is building a diverse faculty, staff, and student body and strongly encourages applications from people of all backgrounds. Stevens is a federal contractor under the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973, as well as other federal statutes.
NSF ADVANCE Institution Stevens values diversity and seeks candidates who will contribute to a welcoming and inclusive environment for students, faculty, and staff of all backgrounds. We are an NSF ADVANCE institution committed to equitable practices and policies and strongly encourage applications from women, racial and ethnic minority candidates, veterans, and individuals with disabilities.
Jeanne Clery Disclosure:
In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), the Department of Public Safety is required to publish an annual security report which includes statistics mandated by the Clery Act. Click here for a copy of this report.
Graduate Student Client Support Specialist jobs in Hoboken, NJ, United States
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