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Duty First
Vienna, VA, United States
About the role: As a company founded by service-disabled Veterans, we at DFC are driven by a duty to serve our clients, our employees, and our community. We are committed to helping organizations achieve their goals by cultivating a team of talented professionals that delivers exceptional service, creative insights, and high-quality results. DFC
Job Source: Duty FirstNode.Digital
Dulles Town Center, VA, United States
Business Process Consultant Location: Dulles, VA Must have Public Trust Clearance Node is supporting a U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and operate a network operations environment including introducing new cyber capabilities to address emerging threats. Node is seek
Job Source: Node.DigitalArcfield
Chantilly, VA, United States
Overview: Arcfield is a leading provider of full lifecycle, mission-focused systems engineering and integration capabilities to the U.S. government and its allies. The company has more than 60 years of proven experience providing advanced engineering and analysis, IT and C5ISR capabilities to support our nations most critical national security mis
Job Source: ArcfieldNode.Digital
Sterling, VA, United States
Business Process Consultant Location: Dulles, VA Must have Public Trust Clearance Node is supporting a U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and operate a network operations environment including introducing new cyber capabilities to address emerging threats. Node is seek
Job Source: Node.DigitalNode.Digital
Hamilton, VA, United States
Business Process Consultant Location: Dulles, VA Must have Public Trust Clearance Node is supporting a U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and operate a network operations environment including introducing new cyber capabilities to address emerging threats. Node is seek
Job Source: Node.DigitalM2 Strategy
McLean, VA, United States
M2 Advantage M2 Strategy is nationally and locally recognized as a Best Workplace with a key focus on employee engagement. The Firm is a technology and strategy consulting firm whose motto, Think Differently, is integrated with all components of our solutions and operations. We help our clients transform, modernize, and digitize their operations wh
Job Source: M2 StrategyCGI Technologies and Solutions, Inc.
Arlington, VA, United States
**OCM/Business Process Consultant** **Category:** Business Analysis (functional and technical) **Main location:** United States, Virginia, Arlington **Position ID:** J0524-0803 **Employment Type:** Full Time **Position Description:** CGI Federal has an immediate need for a Business Consultant who can implement organizational change management
Job Source: CGI Technologies and Solutions, Inc.CGI
Arlington, VA, United States
OCM/Business Process Consultant Category: Business Analysis (functional and technical) Main location: United States, Virginia, Arlington Position ID:J0524-0803 Employment Type: Full Time Position Description: CGI Federal has an immediate need for a Business Consultant who can implement organizational change management strategies for large, co
Job Source: CGISterling, VA, United States
Business Process Consultant
Location: Dulles, VA
Must have Public Trust Clearance
Node is supporting a U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and operate a network operations environment including introducing new cyber capabilities to address emerging threats.
Node is seeking a Business Process Consultant to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them to see the value of their ServiceNow investment.
Responsibilities:
• Lead & collaborate with customers in their efforts to take advantage of the ServiceNow platform to improve their ITSM and ITIL processes
• Be a key member of an overall engagement team focused on delivering customer outcomes
• Lead customer design workshops
• Guiding customers in defining and refining business requirements for functional aspects of the solution • Drafting user stories, their acceptance criteria, testing strategy, and knowledge transfer while supporting customers in reviewing and approving them
• Managing and communicating ITSM process and business requirements to the delivery team to ensure that the proposed solutions meet customer expectations
• Contribute towards continuous improvement of leading practices
• Growing and mentoring other members of ServiceNow and the partner ecosystem
Requirements
Required Skills:
• Must be a US Citizen
• Must be able to obtain DHS program suitability prior to starting employment
• Must be able to obtain a TS/SCI Clearance
• 6+ years of directly relevant experience
• 2+ years of experience with the ServiceNow platform supporting ITSM and ITIL process flow development and tuning
• Significant consulting experience within complex, global organizations with the ability to influence and consult in an ITIL / ITSM Services environment.
• Experience in defining and deploying future-state ITSM processes and in identifying solutions from a people, process, and technology perspective
• Excellent communication and presentation skills
• Experience in analyzing and recommending ITSM strategies based on business priorities
• Excellent interpersonal skills, customer-centric attitude, and experience working with a diverse team
• Strong problem-solving and analytical skills with an aptitude and passion for learning new technologies
• Familiarity with the ServiceNow platform, including the development of customizations beyond out-of-box
• Strong documentation and technical writing experience.
Desired Skills:
• Experience with Scaled Agile Framework (SAFe) knowledge and experience
• Experience with collaboration tools including MS Teams, MS Outlook, MS SharePoint, Atlassian Jira, Atlassian Confluence, and Atlassian Jira Align
Required Education:
Bachelor’s degree in Systems Engineering, Computer Science, Information Systems, or related technical field. Two years of related work experience may be substituted for each year of degree-level education.
Desired Certifications:
• Agile software development methodology certification (e.g. SCRUM Master)
Company Overview:
Node.Digital is an independent Digital Automation & Cognitive Engineering company that integrates best-of-breed technologies to accelerate business impact.
Our Core Values help us in our mission. They include:
OUR CORE VALUES
Identifying the~RIGHT PEOPLE~and developing them to their full capabilities
Our customer’s “Mission” is our “Mission”. Our~MISSION FIRST~approach is designed to keep our customers fully engaged while becoming their trusted partner
We believe in~SIMPLIFYING~complex problems with a relentless focus on agile delivery excellence
Our mantra is “~Simple*Secure*Speed~” in the delivery of innovative services and solutions.
Benefits
We are proud to offer competitive compensation and benefits packages to include:
Medical
Dental
Vision
Basic Life
Long-Term Disability
Health Saving Account
401K
Three weeks of PTO
10 Paid Holidays
Pre-Approved Online Training
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Email Alert for Business Process Consultant jobs in Sterling, VA, United States
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