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Surge Staffing
Columbus
Job Description Job Description Job Title: Client Experience Specialist Location: Surge Staffing Headquarters Position Type: Full-time - On-Site About Surge Staffing: Surge Staffing is a leading staffing agency committed to providing exceptional workforce solutions to our clients across various industries. With a focus on quality service and
Job Source: Surge StaffingSurge Staffing
Columbus, OH, United States
Job Description Job Description Job Title: Client Experience Specialist Location: Surge Staffing Headquarters Position Type: Full-time - On-Site About Surge Staffing: Surge Staffing is a leading staffing agency committed to providing exceptional workforce solutions to our clients across various industries. With a focus on quality service and
Job Source: Surge StaffingWestern & Southern Life
Columbus, OH, United States
Overview Provides timely and courteous service to internal and external clients by researching, analyzing and resolving service requests and complaints. Effectively answers questions related to existing contracts and products providing accurate, detailed and complete information. Accepts and processes payments and other policy transactions accurat
Job Source: Western & Southern LifeSummitHR
Blacklick
Job Description Job Description CORPORATE CULTURE AND COMPENSATION: Be part of friendly and professional team for one of the largest title companies in the United States where employees can learn, grow and make a difference. Be an instrumental part of a company focused on building long, rewarding careers in an exciting industry and where the wor
Job Source: SummitHRWakefield & Associates
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Job Description Job Description Position Overview: A Client Success Specialist will help clients with everyday and elevated requests while providing an unparalleled level of service. This person will be able to communicate clearly and in a friendly manner that builds relationships. Passions for helping and connecting are key characteristics we
Job Source: Wakefield & AssociatesDawson
Columbus
Job Description Job Description Client Services Specialist Property & Casualty Insurance Agency $22.06 per hour Permanent Opportunity Monday-Friday, 37.5-hour work week Columbus, Ohio (onsite) What the position offers: Inclusive company culture PTO and paid holidays Company pays to get your P&C license afte
Job Source: DawsonSurge Staffing
Columbus, OH, United States
Job Title: Client Support Specialist Location: Surge Staffing Headquarters Position Type: Full-time - On-Site Summary The Client Support Specialist is responsible for supporting all branches with clients utilizing a VMS. They will also establish and maintain relationships with clients that are supported through an MSP program. This individua
Job Source: Surge StaffingSurge Staffing
Columbus
Job Description Job Description Job Title: Client Support Specialist Location: Surge Staffing Headquarters Position Type: Full-time - On-Site Summary The Client Support Specialist is responsible for supporting all branches with clients utilizing a VMS. They will also establish and maintain relationships with clients that are supported through
Job Source: Surge StaffingColumbus, OH, United States
Job Title: Client Experience Specialist
Location: Surge Staffing Headquarters
Position Type: Full-time - On-Site
About Surge Staffing:
Surge Staffing is a leading staffing agency committed to providing exceptional workforce solutions to our clients across various industries. With a focus on quality service and unparalleled client satisfaction, Surge Staffing prides itself on delivering top-notch staffing solutions tailored to the unique needs of each client.
Job Description:
As a Client Experience Specialist at Surge Staffing Headquarters, you will play a pivotal role in managing and enhancing the client experience for our esteemed clients. Your primary responsibility will be to oversee and nurture existing client accounts, ensuring utmost satisfaction with our staffing services. Additionally, you will be tasked with sourcing and prospecting for new clients to expand our clientele base.
Responsibilities:
Manage and maintain relationships with existing client accounts to ensure high satisfaction levels and repeat business.
Serve as the primary point of contact for clients, addressing their inquiries, concerns, and service requests promptly and professionally.
Conduct regular check-ins and follow-ups with clients to assess their staffing needs and gather feedback on our services.
Collaborate with internal teams to ensure timely and efficient delivery of staffing solutions that meet client expectations.
Proactively identify opportunities to upsell additional services or solutions to existing clients to drive revenue growth.
Utilize various channels for client outreach, including phone calls, emails, and in-person meetings, to nurture relationships and foster trust.
Conduct market research and prospecting activities to identify and engage potential new clients in target industries or markets.
Work closely with the sales team to develop tailored proposals and presentations for prospective clients, showcasing our capabilities and value proposition.
Stay updated on industry trends, market dynamics, and competitor activities to inform strategic decision-making and enhance our competitive advantage.
Qualifications: Bachelor's degree in Business Administration, Marketing, or a related field (preferred).
Proven experience in a client-facing role, preferably in customer service, account management, or sales.
Exceptional communication and interpersonal skills, with a passion for delivering excellent customer service.
Strong organizational skills and attention to detail, with the ability to manage multiple client accounts simultaneously.
Self-motivated and results-oriented, with a proactive mindset and a drive to exceed targets and objectives.
Ability to thrive in a fast-paced environment and adapt quickly to changing priorities and client needs.
Proficiency in Microsoft Office suite and CRM software (e.g., Salesforce) for tracking client interactions and managing accounts.
Why Join Surge Staffing:
At Surge Staffing, we offer a dynamic and supportive work environment where your contributions are valued, and your career growth is encouraged. As a Client Experience Specialist, you will have the opportunity to make a meaningful impact on our clients' businesses while honing your skills and expertise in client management and sales. Join us in our mission to deliver exceptional staffing solutions and build lasting partnerships with our clients.
Client Experience Specialist jobs in Columbus, OH, United States
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