Information Governance Manager
Chicago, IL, United States
ABOUT JENNER & BLOCK
Jenner & Block LLP is a law firm with global reach, with offices in Century City, Chicago, London, Los Angeles, New York, San Francisco, and Washington, DC. The firm is known for its prominent and successful litigation practice, global investigations practice, regulatory and government controversies work, and experience handling sophisticated and high-profile corporate transactions. Its clients include Fortune 100 companies, technology companies, large privately held corporations, emerging companies, Native American tribes, and venture capital and private equity investors. The American Lawyer has recognized Jenner & Block as the No. 1 pro bono firm in the United States 10 times.
Information Governance Department Mission
The cornerstone of the Information Governance Department’s mission is our commitment to safeguarding critical firm and client information, ensuring its integrity, and optimizing its value. Our work is foundational to the success of our legal practice. We serve as the custodians of our partner’s knowledge, bridging the gap between regulatory compliance, legal professionals, and our clients. Our mission is to create a secure and efficient information ecosystem that upholds the highest standards of security and professional ethics. This mission statement and strategy reflects our dedication to excellence, security, and client service. It aligns with industry best practices and emphasizes our role as stewards of Jenner & Block’s information assets.
Position Overview
As a member of the Information Governance Department Management team the Information
Governance Manager supports the Firm’s information governance strategy by implementing and leading key functions involved in the lifecycle management of the Firm’s information assets. As a subject matter expert, the Information Governance Manager assists in process analysis to ensure all functions performed by the Information Governance Department are compliant and efficient. The Information Governance Manager provides oversight and management of all tasks involved in the day-to-day operations and IG functions of the department, including staff supervision and support. Using industry standard methodology and best in class information governance technology, the Information Governance Manager provides internal and external support to securely manage the disposition of the Firm’s client and business administrative records to reduce risk to the Firm and our clients.
Skills & Competencies
Possesses the ability to work independently with limited or remote management.
Demonstrates strong oral and written communication skills, able to support and consult key stakeholders.
Displays sound judgment and escalate issues as appropriate.
Possesses excellent organizational skills, able to prioritize and multitask.
Possesses the analytical and research skills required to identify issues and formulate solutions.
Demonstrates the ability to identify areas of risk and areas in need of process improvement.
Demonstrates a solid understanding of all the Firm’s records and information governance policies and procedures.
Demonstrates the ability to consult and clearly articulate the information governance best practices and initiatives to all levels of Firm staff.
Demonstrates the ability to identify, distinguish and apply proper disposition to all types of legal documents and records.
Essential Job Functions
Manages IG team member training.
Manages work assignments of IG team members.
Assists with managing performance expectations of IG team members, evaluates performance, and provides feedback on an ongoing basis.
Assists with coaching and mentoring IG team members to improve performance.
Manages all daily functions performed by the IG Department including but not limited to, digital file conversion, IG Network File Share Management, and retention implementation.
Manages process compliance, performs quality control and production tracking.
Assists with IG process analysis and strategic department planning.
Assists with the maintenance and analysis of the records management system to support the data integrity of the Firm’s hardcopy file inventory.
Serves as a project manager/lead for all RIM/IG related projects.
Manages outbound file transfer processes, including file searches, collection, reviews, and secure transfer for both hardcopy and electronic files.
Manages inbound file transfer processes, including file reviews, file indexing, and secure import for both hardcopy and electronic files.
Occasional travel to all firm offices as needed.
Other duties and projects as assigned.
Experience and Qualifications
Candidates with an educational background from a wide variety of disciplines including library science, information technology, information, or records management and other related fields are preferred. An undergraduate degree from an accredited four-year institution is preferred. An equivalent combination of education and experience may be considered.
A minimum of two years of supervisory or management experience required.
A minimum of three years of records management and/or information governance experience in a legal environment required.
Certified Records Manager or Information Governance Professional designations are preferred.
An advanced knowledge of information governance principles, practices, and technologies.
Demonstrated experience with legal hold management, retention implementation and life cycle management of client related files.
Demonstrated proficiency in Records Management Systems, with preference given to candidates with a working knowledge of FileTrail.
Demonstrated proficiency in Document Management Systems, with preference given to candidates with a working knowledge of NetDocuments in a legal setting.
An advanced knowledge and working experience in electronic file management.
Demonstrated proficiency in project management methodologies.
Demonstrated proficiency in Microsoft applications, (e.g., Word, Excel, PowerPoint, Teams,
Visio).
The ability to lift 50lbs.
Jenner & Block LLP is an equal opportunity employer. Recruitment and employment decisions are not made on the basis of an individual’s race, color, creed, religion, national origin, ancestry, citizenship status, age, non-disqualifying physical or mental disability or medical condition, genetic information, sexual orientation, sex, gender identity and/or expression, pregnancy, childbirth, breastfeeding or related medical conditions, arrest record, matriculation, personal appearance, political affiliation, marital, parental, veteran, military, or order of protection status, or any other protected status or that of their relatives, friends, or associates.
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