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Clae Goldman Team
Forest Park, IL, United States
Are you someone who thrives on interacting with people, forging connections, and helping others? If this sounds like you, the position of Customer Service Specialist in Forest Park, IL may be the perfect fit! Your main responsibilities will involve handling customer inquiries, solving service-related problems, and ensuring exceptional customer happ
Job Source: Clae Goldman TeamLGC Group
Bartlett, IL, United States
Job Description We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re pa
Job Source: LGC GroupITW
Bartlett, IL, United States
Company Description ITW (Illinois Tool Works Inc.) is a Fortune 200 company and is one of the world's leading diversified manufacturers of specialized industrial equipment, automotive components, consumables, and related service businesses. ITW businesses serve local customers and markets around the globe, with operations in 55 countries and an e
Job Source: ITWThe LaSalle Group
Deerfield, IL, United States
LaSalle Network has partnered with a mobility equipment supplier to find a Client Service Specialist to join their team. Our client prides themselves on their positive, upbeat company culture. They emphasize empathy, honesty, collaboration, dedication, integrity and compassion in the workplace, and promote continued education and learning opportu
Job Source: The LaSalle GroupKoch Foods
Park Ridge, IL, United States
**Customer Service Specialist** **Complex HR Manager Job Summary:** Our growing business is looking for a skilled Customer Service Specialist to join our team. We need an enthusiastic individual who can listen to customer service issues and then offer innovative solutions to each problem. The successful candidate for this role will have a strong co
Job Source: Koch FoodsMeduitrcm
Des Plaines, IL, United States
** Customer Service Specialist** **Job Category****:** Collections **Requisition Number****:** CUSTO001547 Showing 1 location **Job Details** **Description** Meduit has an opening for a Customer Service Specialist in our Health Services business unit. Working under general supervision this position provides revenue cycle services to existing client
Job Source: MeduitrcmThe LaSalle Group
Deerfield, IL, United States
LaSalle Network has partnered with a mobility equipment supplier to find a Client Service Specialist to join their team. Our client prides themselves on their positive, upbeat company culture. They emphasize empathy, honesty, collaboration, dedication, integrity and compassion in the workplace, and promote continued education and learning opportu
Job Source: The LaSalle GroupService Experts
Waukegan, IL, United States
Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Service Experts Company Perks and Benefits for YOU Genero
Job Source: Service ExpertsWheeling, IL, United States
Customer Service Specialist
Full-time / Permanent
Hourly
*We are not accepting candidates from third party agencies.
About Us:
Vantedge Medical is the premier metals-based med-tech solutions partner from concept to full-scale manufacturing. We are at the forefront of precision engineering and innovation, specializing in the development and manufacturing of vital components for medical markets such as Robotic Assisted Surgery, Orthopedics, Surgical Instruments, Dental, and more. Our teams work in unison, collaborating and problem-solving to serve the manufacturing needs of the top Medical Original Equipment Manufacturers (OEMs) around the globe. Making a difference in the lives of patients and their families drives us to go above and beyond every day. With a steadfast commitment to advancing medical technology, we take immense pride in the work we do - and have a lot of fun doing it.
About the Role:
We are seeking a dedicated and proactive Customer Service Representative to join our team. The ideal candidate will be the first point of contact for our customers, providing exceptional service and support. This role requires strong communication skills, a keen attention to detail, and the ability to manage multiple tasks effectively.
Responsibilities:
Respond to customer inquiries via phone, email, customer portal and chat in a timely and professional manner.
Provide detailed information about our metal manufacturing services, capabilities, and products.
Process customer orders, ensuring accuracy and efficiency.
Coordinate with internal departments (e.g., Sales, Production, Shipping) to ensure customer requirements are met.
Handle and resolve customer complaints, escalating issues to the appropriate department when necessary.
Maintain accurate and up-to-date customer records in our CRM system.
Assist with order tracking and provide customers with updates on order status.
Support the sales team with customer account management and follow-ups.
Contribute to the continuous improvement of customer service processes and practices.
Requirements / Skills: High school diploma or equivalent; associate or bachelor's degree preferred.
Proven experience in a customer service role, preferably in the manufacturing or metals industry.
Excellent verbal and written communication skills.
Strong problem-solving abilities and attention to detail.
Proficient in Microsoft Office Suite and experience with CRM software.
Ability to work independently and as part of a team in a fast-paced environment.
Strong organizational skills with the ability to manage multiple priorities.
Email Alert for Customer Service Specialist jobs in Wheeling, IL, United States
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