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Technology Account Manager

Phoenix, AZ, United States

Job Details

Level

Experienced

Job Location

Prisma Phoenix - Phoenix, AZ

Salary Range

$18.00 - $22.00 Hourly

Job Category

Design

Description

Working at Prisma, you will notice that...

We are in search of bright people, willing to roll up their sleeves, take on new assignments, and who are capable of multitasking. In return for your hard work, you'll have the opportunity to work at the Award Winning printer in the Southwest! We offer health, vision, dental, life insurance, and 401k benefits. The best thing we have to offer, though, is our amazing work environment and talented team.

Working as a Technology Account Manager, you can expect the following:

Responsible for support of our proprietary eCommerce platform

Work cross-functionally with our Technology, sales, production, and fulfillment teams as well as clients to onboard and maintain various web-to-print stores.

Submit requests to maintain products and other elements on preexisting or new sites for clients

Create and maintain comprehensive project documentation

Ensure each project stays on schedule and adheres to deadlines and define scope

Manage and report changes to the project scope, schedule, and costs

Respond to questions from internal and external stakeholders

Answer customer calls and emails as the first line of support

Other duties as assigned

Qualifications

High school diploma or equivalent, college degree preferred

Customer service experience is a plus

Precious experience in the print industry is a plus

Familiarity with Google Sheets and/or Excel in Sharepoint

Experience with Adobe Create Suite

Experience working in MS Office applications and MS Outlook

2-3 years of work experience in a fast-paced, detailed environment, is recommended.

Legal stuff

Prisma is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

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Technology Account Manager jobs in Phoenix, AZ, United States

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