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Front Desk Agent- Residence Inn / Fairfield Inn: Charlotte, NC

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Front Desk Agent- Residence Inn / Fairfield Inn: Charlotte, NC

Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women.

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Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the Residence Inn / Fairfield Inn hotel located in Charlotte, NC. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns.

What You Will Be Doing:

Greets, registers, and assigns rooms to guests. Issues room key and gives directions.

Sorts incoming mail and faxes for guests.

Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions.

Keeps records of room availability and guests' accounts.

Computes bill, collects payment, and makes change for guests.

Makes, confirms, and cancels reservations.

The Ideal Candidate:

Previous experience as a Front Desk Agent is preferred

Experience in a customer service industry is required

About Us:

From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams . That means building a company where people love to work, our financial partners love the results and everyone loves the experience.

As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions.

Please visit our website for more information: www.midashospitality.com

We offer a range of benefits including, but not limited to:

Growth and development tools and access to learning

Robust PTO policies

Medical/Dental/Vision Coverage

401k matching

Employee Assistance Program

Discounted products and services

Monthly Transportation Credit $65

Midas Hospitality is proud to be a drug free workplace and equal opportunity employer.

Apply

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Front Desk Agent- Residence Inn / Fairfield Inn: Charlotte, NC jobs in Charlotte, NC, United States

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