Inbound B2B Customer Service
Coshocton, OH, United States
>> Inbound B2B Customer Service Inbound B2B Customer Service Summary Title:Inbound B2B Customer ServiceID:1015ITM Marketing, Inc.:Coshocton, Ohio1001:Sales Description **Then we want you!**
ITM is seeking an **experienced, success minded full-time** individuals with retail or specialty store experience.
**We have openings for:**
* B2B Inbound Customer Service Representative
**Requirements:**
* High school diploma or an equivalent degree or 1-2 years retail experience in apparel or specialty storeenvironment .
* Proficiency in basic computer and keyboarding skills
* Excellent telephone communication skills
* Detailed oriented
* Make and receive inbound and outbound calls
* Follow up or return customer service calls
* Establishing ongoing rapport with existing/potential customers
* Listen and respond appropriately to resolve customer troubles
**You will provide the following equipment, which is not company property:**
* A computer (minimum 4GB RAM, 8 GB RAM is better) with supported browser, such as Chrome. Supported OS include Windows 7, 8 or 10 or Mac OS within the last 3 releases
* Internet (10 mbps recommended) public wifi *will not* work
* A quality USB headset with microphone to make calls with. (Earbuds will not work)
**Work Schedule** : Monday through Friday 11:30am-8pm
**This is a work from home position. A professional atmosphere is a must, free of background noise.**
**Pay Range** : **$14.00-$17.00 per hour**, based on experience
**Pay is weekly and direct deposit only.**
**As part of our team you will have:** Competitive pay,PTO, paid holidays, medical and life insurance, 401k, and paid training
Must be at least 18 yrs old to apply