TikTok Shop - Data Analyst - Governance and Experience

Seattle, WA, United States

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

We are looking for Data Analysts to join our Global e-commerce Governance and Experience Data Science team. The Governance and Experience team strives to build a worry-free shopping journey for our users on TikTok. We provide a trustworthy e-commerce experience by eliminating malicious sellers, ensuring listings are policy compliant, ensuring users receive authentic products in the condition they expect, and in the rare chance the order experience does not meet customer expectations, we make things right by providing hassle-free solutions.

Responsibilities

1. Responsible for the data analysis for E-Commerce, focusing on Governance and Experience for users and the platform;

2. Describe the situation of the business, explain the fluctuations of business and provide valuable suggestions with reports;

3. Design the monitoring systems independently to reflect any changes of business in time;

4. Dedicated to data insight and data solutions for governance and experience, helping to ensure a safe and trustworthy marketplace for our buyers, sellers and creators. Ultimately, aims to empower data intelligence systems to evolve, making the E-Commerce ecosystem better and better.

Qualifications

1. Bachelor's degree or above, major in mathematics, statistics, computer is preferred; or major in science or engineering or engaged in data statistics, analysis, modeling related working areas after graduation;

2. Proficient in SQL and Tableau, and familiar with Python or R for data analysis is a plus;

3. At least 3 years of working experience in data analysis, experience in Ecommerce trust & safety/customer experience is highly preferred;

4. Able to complete reports and communicate with the global team and senior leadership independently;

5. Ability to quickly pick up the business domain, be a fast learner and be curious;

6. Can keep up with the fast growing business pace, be brave for pressure and be flexible for changes.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at [email protected]

Job Information:

【For Pay Transparency】Compensation Description (annually) The base salary range for this position in the selected city is $101080 - $220611 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

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