User Experience Designer

San Francisco, CA, United States

User Experience Designer

Library

Full Time

78518BR

Job Summary

Applies user-centered design methodologies and processes to capture UCSF Library user requirements and to create, evaluate and modify designs and prototypes in support of the UCSF Library's digital and physical services and spaces. Works closely with the Library's outreach and marketing staff to ensure a trustworthy and professional presentation in digital and physical media through user interface design, web design, and graphic design. Works with all of the Library's units, and UCSF IT to ensure overall consistent service implementation and messaging across the organization. Gathers input from users at all phases of the design process and ensures that their needs are represented in the product or service being developed. Performs usability evaluations for development teams. Defines user requirements and internal structures for products or services in development.

Use your outstanding graphic design and user research skills to enhance user experience. UCSF Library is seeking a UX Designer to partner in collaboration with Library staff to ensure a consistent user experience across digital and physical touchpoints.

As a UX Designer, you will:

Collaborate with library staff to support the production and delivery of high-quality outreach and marketing resources.

In alignment with the Library's Strategic Plan, be a strong collaborative partner on project-based teams and other efforts related to the strategic plan implementation.

Generate UX design, service design, and communications deliverables utilizing the Library's service design principles and branding best practices.

Design and facilitate the implementation of innovative technological solutions that enhance services, outreach, and impact.

Produce iterative prototypes in pursuit of the best solutions.

Engage library stakeholders to obtain feedback and then share findings.

Perform user testing and research, analyze results, make design recommendations based on your findings, and help implement the design changes including (for digital services) content and layout updates to web pages and web page testing.

Help shape the design culture, marketing strategies, and services of the Library in a supportive, collaborative environment that values professional development and work/life balance.

Collaborate to align library services with the UCSF education and research missions.

Facilitate equitable access to Library services and communications.

Actively participate in the continued transformation of the library into the virtual and physical heart of the University.

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)

Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

The UCSF Library is one of the preeminent health sciences libraries in the world, containing an expansive collection of the world's health sciences knowledge base. At its core, the UCSF Library connects people to stimulate inclusive learning, advance scientific inquiry, and enable open access to historical and current health sciences information resources. The Library facilitates connection to information and people by delivering a diverse range of human-centered services to the UCSF community and public visitors. Through its digital and physical spaces, the Library cultivates experiences that nurture progressive learning, meaningful engagement, and open creativity. As a vital campus resource, we are dedicated to supporting the UCSF mission of advancing health worldwide.

We commit to building a diverse and inclusive Library as a means of promoting health equity and counteracting historic and current systems of oppression. This commitment also applies to materials related to archives and special collections .

Our websites and services support the education, research and clinical needs of our users. The User Experience (UX) Team applies creative thinking and user research in pursuit of designing and maintaining a positive user experience across touchpoints both online and in-person.

Required Qualifications

Bachelor's degree in related area and / or equivalent experience / training.

3 years of professional experience in user experience.

1-year graphic design experience.

A user-centered design approach and a solutions-oriented, iterative process.

Experience with quantitative analysis (i.e. site analytics, user testing, heat maps) and translating data into actionable design recommendations.

Strong communication skills and the ability to present findings in a compelling, visual way.

Enthusiasm, patience, and the capacity to work both independently and collaboratively.

Preferred Qualifications

Experience facilitating ideation/design sessions with users and/or internal stakeholders.

Experience designing for content management systems like WordPress.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Campus

Job Code and Payroll Title

007350 USER EXPERIENCE DESIGNER 3

Job Category

Library Services, Professional (Non-Clinical), Professional and Managerial, Technical & Technologist

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Career

Percentage

100%

Location

Parnassus Heights (SF)

Shift

Days

Shift Length

8 Hours

Additional Shift Details

8am - 5pm; Monday-Friday

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