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MacStadium
, CO, United States
Meet MacStadium. We build cloud solutions to simplify Mac for business. We actively participate in and influence the Apple ecosystem in a cool way and have been a part of it since day one. Developers and end users at leading tech companies, big enterprises, and small teams rely on MacStadium’s innovative solutions every day. We have a passionate te
Job Source: MacStadiumNICE
Denver, CO, United States
At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you. Customer Success Manager – WEM Portfolio The
Job Source: NICEPlanful
Denver, CO, United States
About Us Planful is the pioneer of financial performance management cloud software. The Planful platform is used around the globe to streamline business-wide planning, budgeting, consolidations, reporting, and analytics. Planful empowers finance, accounting, and business users to plan confidently, close faster, and report accurately. More than 1,30
Job Source: PlanfulValid8 Financial, Inc.
, CO, United States
Our Customer Success Management team is dedicated to making our customers successful with AbsenceSoft's core products and services throughout the customer journey. The AbsenceSoft Customer Success Manager (CSM) is directly responsible for delivering outstanding customer experience and support for a group of customers. You will act as an advisor
Job Source: Valid8 Financial, Inc.Money Fit by DRS
Denver, CO, United States
ABOUT GRAVITEE In 2015, four developers met while working on API strategy and implementation. The API world and API platforms were unnecessarily complex and no powerful open source solutions existed. Together, they decided to build a complete API platform providing business owners effortless control over their entire API ecosystem. Gravitee.io is t
Job Source: Money Fit by DRSCleo
Denver, CO, United States
Customer Success Manager at Cleo (US) Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 4,000+ customers' potential is realized by delivering solutions that make it easy to discover and create value through the connections and integration of enterprise applications suppo
Job Source: CleoIron Mountain
Denver, CO, United States
Customer Success Manager in Denver , Colorado At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of
Job Source: Iron MountainPar Excellence Search Consulting, Inc.
Westminster, CO, United States
Locations: Hybrid (3 days in office) at Westminster, CO or Colorado Springs, CO Position Status: FT Exempt Total Compensation Range: $55,000 base salary plus $5,000 to $10,000 on target earnings. Resi Media, LLC is a technology company broadcasting content for thousands of organizations around the globe. The industry leader in providing ultra-re
Job Source: Par Excellence Search Consulting, Inc.Denver, CO, United States
As a Customer Success Manager at Swimlane, you'll drive customer satisfaction and retention for our enterprise clients. Your role involves building strong relationships, ensuring product adoption, and proactively mitigating churn. You'll collaborate internally, influence product decisions, and represent Swimlane at events. We also value your curiosity about our customers and their evolving needs, as it plays a vital role in delivering the maximum value from our products.
In this position your responsibilities will include:
Achieve net retention targets quarterly.
Advise customers for optimal product use.
Build relationships with security leaders.
Manage the sales-to-delivery transition.
Identify and address churn risks.
Drive support ticket resolution.
Maintain deep product knowledge.
Attend conferences and gather customer feedback.
Collaborate on new product rollouts.
Utilize and enhance team processes.
Maximize renewal and expansion opportunities with sales.
Partner with sales for new business.
Qualifications:
5+ years in enterprise software or related roles.
3+ years in B2B customer success.
Cybersecurity fundamental knowledge is strongly preferred.
Strong interpersonal and analytical skills.
Strong understanding of technical concepts.
Up to 25% travel may be required.
The candidate selected for this position must be based in the Midwest or West Coast.
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Swimlane, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!
Who we are, and what we offer:
Swimlane is at the forefront of the growing market for security automation and orchestration solutions that automate and organize security processes in repeatable ways to get the most out of available resources and accelerate incident response. Swimlane offers a broad array of features aimed at helping organizations to address both simple and complex security activities, from prioritizing alerts to remediating threats and improving performance across the entire operation.
What’s the best thing about working at Swimlane? If you ask the team, they'll tell you it's the people. Swimlaners are innovative, collaborative and driven by the purpose of revolutionizing the way security teams automate and respond to alerts. Swimlane's staff spans 28 states and 23 countries!
The Perks of being a Swimlaner:
Competitive Benefits & Compensation
Training & Professional Development Opportunities
Macbook Pro
Great Company Culture
We value collaboration and innovation
Give-back Volunteering Opportunities
Here at Swimlane, our core focus is to Automate the World of Security and we strive to represent our five core values in everything we do:
Punch above your weight class - We make the most of our circumstances and constantly surprise and impress with our ability to deliver.
Be a happy innovator - The hard problems are the fun problems to solve, we’re excited to take on difficult challenges and find creative solutions.
Always be leveling up - We are continuously improving, embracing change, and consuming information to better ourselves and each other.
Move at the speed of WOW - We work with an extreme sense of urgency, but we never compromise quality.
Have honesty and integrity in ‘all the things’ - We make decisions with the best of intentions, doing what is right for as many stakeholders as possible.
The on target earnings for this position are projected at $100,000-$130,000/year and is dependent on knowledge, skills, and experience.
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Customer Success Manager jobs in Denver, CO, United States
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