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Client Services Associate

Kennett Square, PA, United States

Client Service Associate – Legacy Solutions

Legacy Solutions , a well-established investment firm located in Kennett Square, PA, is seeking a qualified professional to join the team in the important role of full-time Client Service Associate .

This position requires excellent customer service and problem-solving skills which helps the candidate to confidently provide information to our advisors and clients in a reliable, efficient and highly professional manner.

Candidate must be extremely organized, detail-oriented and a self-starter. Individual must have great integrity and dependability.

Responsibilities:

Reception

Meeting Reception

client contact by phone and email

clients with service needs, including general account questions, account changes, contributions and withdrawals, sending reports and documents

client interactions via Redtail CRM, follow up on client meetings

databases of client information

and submit client paperwork and financial transactions accurately

to and correct paperwork not in good order

financial advisor of client issues of significant concern

apprised on industry and company rules and regulations

projects and tasks as assigned

Desired Experience and Skills:

services experience preferred, but not required

to develop strong client relationships

oral and written communication skills

to work independently

solver, critical thinker and creative skills

to anticipate client and advisor needs

of working under deadlines

to do research to answer questions

Technology Used:

CRM, DocuSign, MoneyGuide Pro, Microsoft Office Suite (Outlook, Word, Excel and PowerPoint)

investment and insurance company websites

We offer:

supportive and professional work environment

position has upward mobility, access to 401(k), and a salary range of $40-50k

opportunity for professional growth and advancement

Apply

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