Clinical Insights Manager

Boston, MA, United States

Clinical Insights Manager

Considering all locations with access to a major airport.

WHO WE ARE:

Boston Imaging is the US headquarters for sales, marketing, service and distribution of all Samsung digital radiography and ultrasound systems. Our advanced medical technologies are used worldwide in leading healthcare institutions, helping providers enhance patient care, improve patient satisfaction, and increase workflow efficiency. Samsung is committed to being a leader in the field of healthcare imaging.

Samsung is a growing presence in the radiology field and is committed to delivering fast, easy and accurate imaging solutions to healthcare providers. The full range of Samsung imaging solutions includes Ultrasound, Digital Radiography, and mobile Computed Tomography (mCT). Samsung aims to become a global leader in the medical imaging space and is investing heavily in developing innovative, advanced imaging technologies that will improve the quality of people's lives.

Samsung keeps a constant eye on the always-evolving, ever-changing imaging industry. By continually enhancing current product lines and seeking to develop new technologies, Samsung is at the forefront of the imaging frontier.

ROLE DESCRIPTION:

Responsible for coordinating and conducting internal and external evaluations that provide clinical and technical feedback to enhance development and improvement of products and services. Support KOL and Luminary activities as needed. Software Validation, Image Optimization and collection of demo and marketing images are also part of this role. This position requires up to 50% travel.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned

Maintain a deep understanding of the Ultrasound industry and the challenges faced by Sonographers and clinicians, for the USA sales and support teams.

Apply clinical and technical expertise to observe workflow and system functionality in a clinical setting. Working directly with the United States current customer base, through a parallel collaboration with Clinical Marketing Managers, Product Manager and Luminary Development manager

Provide input on future upgrades and enhancements as a direct result of customer and competitive feedback via VOC process with HQ and be the digital solution liason with HQ and 3rd party companies.

Contribute to clinical aspects of product design to meet evolving customer needs!

Collaborate with Product Managers and Engineering to help facilitate the best and most attainable solutions for an optimal product release.

Ensure IRB compliance in evaluating pre-market technologies internally and during external evaluations.

Provide product guidance to marketing, education, sales, and clinical application teams.

Identify opportunities, develop and implement plans that demonstrate the added clinical value of Samsung Healthcare technologies.

Manage and support digital strategies for the ultrasound business to include collaboration with IT/Connectivity manager with testing and other digital applications.

Manage reporting solutions and product synergies between 3rd party reporting companies and Samsung ultrasound products as well as develop internal training and presentation strategies for digitial offerings.

Continually monitor North American market to determine clinical market trends and key requirements for product development to maintain a leadership position in defined modality

Interface with Engineering, Regulatory, Sales, Operations, Applications, and Service teams to understand and document key areas for improvement in clinical functionality

Solicit input from customers, field sales, applications and service personnel regarding product improvements for assigned product lines and develop plans to capitalize on them

Support KOL/Luminary accounts as needed for evaluation and other collaboration activities.

Ensure articulation of the organization's desired vision and brand. Assure consistent communication to all constituencies, both internal and external

Attend/complete all required training.

Follow all company policies regarding travel, expenses, meetings, and meals.

EDUCATION & EXPERIENCE

BA or equivalent. RDMS required.

A minimum of 8 years healthcare product marketing or WH digital reporting work experience within assigned product categories, including involvement in applications development, market research, design and implementation with a strategic focus on market share growth.

Demonstrated ability to discern quality in ultrasound images, techniques and workflow based on USA market

Knowledge and understanding of policies and competitive dynamics in healthcare industry

Ability to communicate and work effectively with a diverse group of stakeholders including Samsung HQ

Ability to communicate with engineers, technical support personnel, doctors, clinicians and health care professionals on issues relating to product performance, digital reporting interface, and the health care industry generally

Strong presentation skills and the ability to perform clinical and product training to all levels of customers

Willing to travel overnight.

Valid driving license and satisfactory driving record is mandatory, and background and drug testing (pre- and post-employment) is required.

Must be a result oriented, team player, people person.

Must be self-driven to optimize performance without the need for extensive supervision.

Must possess excellent verbal and written communication skills and work effectively in a demanding, fast paced environment.

Must have and exhibit excellent presentation skills in small and large groups situations.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

COMPUTER & ANALYTIC SKILLS

Must be proficient with technology applications, able to present using a laptop and able demonstrate proficiency with Excel, Word, PowerPoint, Outlook, Internet Explorer, and Google Chrome

PHYSICAL REQUIREMENTS

Regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds.

Must be able to sit and/or drive for long periods of time when travelling.

Must be able to stand for long periods of time (6-8 hours) for multiple days.

Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus.

COMPETENCIES

High attention to detail

Understanding of terminology and ability to share and communicate effectively within the group.

Ability to organize and prioritize tasks resulting in consistent productivity.

Ability to function within and support a team environment and build strong working relationships.

Dependable and punctual

Ability to meet accuracy and productivity goals.

Good problem-solving skills, ability to evaluate situation and prioritize factors in decision making.

Self-motivated, utilize available resources for self-improvement and development.

Flexible: able to follow directives and accomplish tasks outside of normal duties

About Boston Imaging

Located North of Boston in Danvers, MA, NeuroLogica Corporation, who does business in the Ultrasound and Digital Radiography space as Boston Imaging, is a subsidiary of Samsung Electronics who develops, manufactures and markets innovative medical imaging equipment for healthcare facilities and private practices worldwide. As a fast-moving, entrepreneurial company, Boston Imaging is a rapidly growing presence in the medical imaging field and is committed to delivering fast, easy and accurate imaging solutions to healthcare providers. We welcome you to learn more at: https://www.bostonimaging.com/ .

We offer a comprehensive benefit package which includes;

- 6 Different Blue Cross/Blue Shield Medical Plans to meet your needs

- Dental coverage through Delta Dental

- Vision coverage by VSP

- Company paid Short-term and Long-term Disability coverage

- $1 for $1 401k match up to 5% managed by Fidelity

- Other benefit options such as company paid employee life insurance, a wellness program, tuition reimbursement and many more!

Please contact NeuroLogica if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment." Contact careers@neurologica for any questions or requests.

Boston Imaging welcomes diversity and is an AA/EEO Employer - Minorities/Women/Veterans/Disabled and other protected categories are always encouraged to apply. The company's AAP can be made available for inspections upon requests.

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