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Sam's Club
Midland, NC, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubAda Business Solutions
Charlotte, NC, United States
As a Customer Service Representative, you'll be an integral part of our fast-paced environment, supporting on-site community fundraising initiatives and representing our clients with professionalism and impact. This is an entry-level role where your willingness to learn and commitment to success are key. We provide comprehensive training and ongoin
Job Source: Ada Business SolutionsFamily Dollar
Concord, NC, United States
Family Dollar - 35 BRANCHVIEW DR NE [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and
Job Source: Family DollarEssity UK Limited
Charlotte, NC, United States
****Customer Service Representative**** Essity Health and Medical Solutions is currently seeking a Customer Service Representative for our Charlotte, NC location. ****About the Role**** This position fosters strong customer relationships encouraging positive retention. Provides superior service as the single point of contact for servicing accounts,
Job Source: Essity UK LimitedPizza Hut
Stanley, NC, United States
Description: What's on the menu: •DailyPay! •Opportunity to advance quickly- we will train you! •Food Discounts •Flexible Hours •Discount Program: vast array of discounts, including cell phone service, movie tickets, auto insurance, roadside assistance, tire and auto repair, new cars, travel and so many more. Apply Today! http://nowhiring.com/adtp
Job Source: Pizza HutUnique Loom LLC
Fort Mill, SC, United States
Customer Service Representative Description We are actively seeking experienced and passionate Customer Service Representative to join our team! Unique USA / Rugs.com 793 Fort Mill Highway Fort Mill, SC 29707 **$13-17 an hour | 1st, 2nd and 3rd Shifts Full-Time Positions Available** The Customer Service Representative is responsible for answering c
Job Source: Unique Loom LLCWilson Air
Charlotte, NC, United States
* Charlotte, NC, USA * 16.00 * Hourly * Full Time *Medical, Dental, Vision, Life Insurance, Voluntary Life Insurance, and 401K* **Job Summary:** To ensure customer requests are filled in a timely, accurate, and friendly manner in the standard set forth by Wilson Air Center. A high regard for customer service for the flight crews and passengers of p
Job Source: Wilson AirDH Pace
Charlotte, NC, United States
Triage incoming calls from customers that require service/sales. Work with the customer to understand their need and schedule the appropriate service. Promote all products, services, and quote accurate pricing when appropriate. Enter detailed informa Customer Service Representative, Customer Service, Representative, Retail, Skills
Job Source: DH PaceCharlotte, NC, United States
We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let's get started!
We are seeking Work from Home, BYOD (Bring Your Own Device) positions. Requirements outlined below. Customer Service Representatives will assist our client's customers via inbound calls in a fast-paced environment. Our representatives provide excellent service to existing customers with a one call resolve mindset. We accomplish this by handling customer questions and concerns with speed and professionalism. We offer paid training to experienced candidates who are willing to learn on the job, have excellent communication skills, and are highly reliable.
Benefits & Perks
• Medical, Dental, Vision (Eligible after 45 days)
• Paid Time Off (Earn immediately and use after 90 days)
• Tuition Reimbursement
• Referral Incentive Program
• Travel and Entertainment Discounts (movie tickets, amusement parks, gyms, etc.)
• Quarterly Reviews & Raises (Performance based)
• Performance Bonuses
Responsibilities
• Demonstrated ability for call handling; issue identification; up-selling/cross-selling products; using of job tools and call resolution
• Accurately document customer account in client systems
• Ability to multi task in a fast paced environment
• Follow all required scripts, policies, and procedures
• Customer service oriented with customers and team members (empathetic, responsive, patient, and conscientious)
• Attendance is an essential function of the job
• Consistently create an exceptional experience with each contact, via inbound and outbound calls, face-to-face interactions, online chat, email, etc.
• Interact with co-workers, staff of other affiliates, patients, members and visitors in a positive and professional manner and communicate effectively and respectfully.
Requirements
• Candidate must be residing in one of the following states: TX, OK, Atlanta GA, TN, IN, OH, KS, MO, NC, and NV
• At least 1 year solid experience in customer service in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate.
• Experience with Benefits and open enrollment preferred and medical insurance/open enrollment a plus.
• HS Diploma or GED/equivalent
• Flexibility in working schedule (shifts vary by client and require at least one weekend day)
• Computer literacy and typing skills of at least 25 WPM. Ability to use multiple software systems at one time.
• Cameras are required to be turned on during training and all meetings.
• Self-motivated and able to adapt and comprehend changes in business processes and procedures
• Excellent written, verbal communication and interpersonal skills.
• Time management and organizational skills. Self-directed.
• Ability to make quality independent decisions. Analytical and strong problem solving skills.
• Ability to work effectively and efficiently under tight deadlines, high volumes, and multiple interruptions.
• Ability to maintain the strictest levels of confidentiality.
• Able to develop effective coworker relationships and collaborate and work to meet team goals consistently.
• Criminal record check and drug test required (excludes THC; we do not test for THC)
Work from Home Requirements
• Environment: Quiet, secure, and distraction free for the duration of working hours. Child care is a must as children are not permitted in the same working space as the employee.
• Landline Phone: Not required
• Internet: Wireless not permitted.
• Internet Speeds: Minimum 20MBPS download/ 10 MBPS upload
• Connection: Direct connection from modem to PC required
• Computer Specs:
o Laptop or Desktop (Apple [Mac] or Chromebook is not permitted)
o OS: Windows 10 or higher
o CPU: Minimum Dual-core 1.5 GHz or Intel I class or AMD Phenom X2 class or better
o RAM: 4 GB - 8GB required for users on Window 11
o Hard Drive: 20 GB or more of available space
o Ports on PC: Minimum of 1 USB and Ethernet Port
o Wired or wireless mouse
o Two monitors and a webcam
o Wired headset with noise cancelling feature. Must have USB capability .
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran.
Email Alert for Customer Service Representative jobs in Charlotte, NC, United States
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