Customer Service Associate
Dallas, TX, United States
We are hiring a team of Customer Service Associates to assist with implementing our newest promotional campaign. As one of the nation's top direct marketing firms, our standards for quality customer service are higher than ever.
We understand that our success starts with our employees, and we have developed a training program that is conducive to growth both personally and professionally. This will give you the opportunity to work both individually and as a team to reach and exceed our clients' goals.
Primary Duties:
Professionally representing our firms and our clients
Generating new customer base while retaining current customers
Presenting promotions while demonstrating outstanding product knowledge
Assisting customers in the purchase of products and services
Building relationships and establishing rapport with consumers
Training and mentoring new hires upon completion of training program
Desired Qualities: Pleasant and professional demeanor
Determined, motivated and persistent
Team player
Self starter
Student mentality
Excellent interpersonal skills
Strong presentation skills
Natural born leader
Outgoing and extroverted
Education Level: BA/BS preferred
High School Diploma required