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HAECO
Dallas, TX, United States
Job Summary: This role involves interacting with and supporting HAECO Global Engine Support, LLC Customers worldwide. The role includes managing customer relationships and ensuring compliance with technical, financial, reporting, and delivery commitments as per agreed terms. As the main contact for valued customers, the Senior Customer Service Mana
Job Source: HAECOHAECO
Dallas
Senior Customer Service Manager (HGES) Dallas, TX, USAReq #943 Tuesday, June 11, 2024 **Job Summary:** This role involves interacting with and supporting HAECO Global Engine Support, LLC Customers worldwide. The role includes managing customer relationships and ensuring compliance with technical, financial, reporting, and delivery commitments as pe
Job Source: HAECOHAECO
Dallas
Heavy Maintenance Powerplant Tech 3 (HGES) Dallas, TX, USAReq #924 Wednesday, June 19, 2024 **JOB SUMMARY:** The Heavy Maintenance Power Plant Tech 3 will be responsible for performing maintenance in the field and the shop and mainly GE, CFM, and Pratt & Whitney commercial aircraft engines. Maintenance on commercial aircraft engines, including engi
Job Source: HAECOSupportNinja
Dallas, TX, United States
Full Time / On-site LinkedIn profile Loading We'll share your profile. The job poster may use it for jobs with other companies. Learn more How many years of work experience do you have as a Team Manager in a contact center/BPO? ✱ Onsite - Standard Questions Are you available to start immediately? ✱ This position requires you to work onsite. Are y
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Job Source: FlexjetKroger
Dallas, TX, United States
Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger s driving standards. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety. From one tiny Cincin
Job Source: KrogerKroger
Dallas, TX, United States
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Job Source: KrogerAscendo
Dallas, TX, United States
Our client is looking for personable and thorough Call Center Representatives to be the liaison between the company and its current and potential customers. The successful candidates will accept ownership for effectively solving customer issues, complaints and inquiries while keeping customer satisfaction at the core of every decision and behavior.
Job Source: AscendoDallas
Customer Service Manager- HGES Dallas (Maintenance/Avionics)
Dallas, TX, USAReq #959
Friday, June 21, 2024
**Job Summary**
The Customer Service Manager (CSM) is the primary focal point between the company and its customers. The CSM manages customer work scopes, work order creation, work scope modification, and limited sales & marketing with current and potential new customers. The CSM works closely with departments in quality, maintenance, and engineering. The CSM improves and/or builds customer relationships and promotes company capabilities and services. (Other duties may be assigned)
**Essential Job Duties**
+ Ensure work scopes are within the FAA 145 Repair Station capability, and engine inductions are set.
+ Review special or new work scopes for capability, parts, tools, AD/SB research, and technical data requirements
+ Accurately track cost of work orders and turnaround time (TAT)
+ Meet or exceed customer requirements
+ Constantly communicate between customer and operations
+ Manage engines from contract to closeout
+ Ability to work closely with materials, logistics, accounting, technicians, and management
+ Review invoices, create sales orders, purchase orders, and repair orders when necessary
+ Ensure profitability on work orders
+ Run status reports frequently (weekly, monthly, etc.)
**Other Duties and Responsibilities**
+ **Comply with all safety policies, practices, and procedures.**
+ **Participate in proactive team efforts to achieve departmental and company goals.**
+ **Perform other duties as assigned. (Assistance in other departments may be required)**
**Minimum Job Requirements**
+ 4-year degree or equivalent MRO experience in Aviation
+ FAA Airframe and Power Plant Certificate (A&P) desired
+ Ability to learn new concepts and a problem solver
+ Business acumen and customer support skills
+ Smoothly interact with customers and shop floor
+ Flexible to work nights/weekends when needed
+ MRO Software (Quantum Control, SAP, etc.) proficient
+ Intermediate to advanced user of Adobe DC & Microsoft Office Programs (Outlook, Word, Excel, PowerPoint)
+ Read, write, and understand the English language
**Accountabilities**
The Customer Service Manager reports to the Managing EVP
**Physical Requirements**
+ Must be able to lift 20 lbs.
+ Able to sit at a desk and work on a computer most of the time
+ May be exposed to loud noise
+ Able to bend, stoop, kneel and stand for prolonged periods, climb steps, ladders, and/or service stands
+ Ability to talk, hear and smell
+ Reach/handle items, work with fingers and perceives attributes of object and materials
+ May need to work outside as necessary
+ Normal or corrected hearing
_HAECO Group is an equal opportunity employer. At HAECO, we are committed to creating an inclusive and supportive working environment for all our people regardless of their age, gender, gender identity, sexual orientation, relationship, family status, disability, race, ethnicity, nationality, religious or political beliefs. We believe in creating an environment where people feel comfortable at work and are able to realize their full potential._
**Other details**
+ Job FamilyHGES-Texas
+ Job FunctionPlanning
+ Pay TypeSalary
+ Travel RequiredYes
+ Travel %5
+ Required EducationEquivalent Experience
+ Job Start DateMonday, July 15, 2024
Apply Now
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.
Email Alert for Customer Service Manager- HGES Dallas (Maintenance/Avionics)_ jobs in Dallas
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