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Sam's Club
New Haven, CT, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubSam's Club
Meriden, CT, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubOdyssey Logistics
Milford, CT, United States
**Customer Service Representative** New Milford, CT, USA Req #1552 Monday, January 31, 2022 The Customer Service Representative is responsible for providing superior customer service within established company guidelines and procedures. The associate will assist in directing customer inquiries to the correct department, provide solutions to custome
Job Source: Odyssey LogisticsPfizer
New Haven, CT, United States
**customer service representative (Contract)** New Haven, CT, United States Contract (11 months 29 days) Published 3 months ago Bachelor Degree Preferred Clinical research setting ideal! ** **Volunteer Recruitment Support - 2 openings!** * 40-hour position; includes some weekend and evening hours * Training will happen on-site at the New Haven unit
Job Source: PfizerTrinity Solar Careers
Cheshire, CT, United States
Job Details Job Location Connecticut Office - Cheshire, CT Position Type Full Time Education Level High School or Equivalent Salary Range $17.00 - $18.00 Hourly Job Shift Day Job Category Administration Description "You've worked for the rest...now work for the best!" Trinity Solar...recognized by NJ Biz as one of the top 250 private compa
Job Source: Trinity Solar CareersFamily Dollar
West Haven, CT, United States
Family Dollar - 1055 ORANGE AVE [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and mer
Job Source: Family DollarFamily Dollar
Waterbury, CT, United States
Family Dollar - 1805 N Main St [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and merc
Job Source: Family DollarSourceOwls
Derby
Customer Service Representative Summary : The Customer Service Representative (CSR) is responsible for coordinating and processing customer purchase orders into sales orders in an accurate, timely fashion. The CSR will communicate with customers/consumers regarding or...
Job Source: SourceOwlsNew Haven, CT, United States
The Customer Service Representative is responsible for coordinating and processing customer purchase orders into sales orders accurately and quickly. The Customer Service Representative will communicate with customers/consumers regarding order confirmations, shipping information, and other inquiries. The Customer Service Representative will also engage and manage new and existing partners and support the outside sales team.
Job Responsibilities
Enter orders sent via email or fax by customers/sales representatives into the ERP system accurately and promptly.
Check backlogs to ensure that orders are shipped out on time and orders are being assigned to the correct facility/warehouse databases
Notify customers when their orders are ready for pickup, or provide shipping information if customer products are being shipped.
Respond to inquiries, questions, and concerns to ensure good communication to ensure customer satisfaction .
Provide order management such as order status, pick-up information, tracking information, delivery status, product information, and price confirmation, over the phone and through email. Utilize phone, email, and web tools to communicate and present company offerings.
Serve as a liaison between Customers, Sales Representatives, Consumers, and internal departments as needed to resolve issues and ensure order accuracy and timely shipping.
Provide sales support to the outside sales team, including communicating with customers on various orders and product-related questions.
Answer the main phone and be able to answer any inquiries or transfer calls to the correct person/department.
Qualifications:
High School Diploma required
2+ years of Customer Service/Inside Sales experience
Comfortable making outbound sales calls
Excellent verbal and written communication skills
Customer service driven with excellent phone etiquette
Proficient in Microsoft Office products
Ability to add, subtract, multiply, and divide in all units of measurement using whole numbers, common fractions and decimals
Email Alert for Customer Service Representative jobs in New Haven, CT, United States
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