Retail Operations Manager

Los Angeles, CA, United States

**Retail Operations Manager**

at MedMen Los Angeles, CA **Our Story**

MedMen is a cannabis retailer with flagship locations in Los Angeles, Las Vegas, Chicago, and New York. MedMen offers a robust selection of high-quality products, including MedMen-owned brands [statemade], LuxLyte, and MedMen Red through its premium retail stores, proprietary delivery service, as well as curbside and in-store pick up. MedMen Buds, an industry-first loyalty program, provides exclusive access to promotions, product drops and content. MedMen believes that a world where cannabis is legal and regulated is safer, healthier and happier. Learn more about MedMen at

**Job Summary**

The Retail Operations Manager is responsible for providing support, analysis, operations training and recommendations to ensure operational efficiency at the field level. This position concentrates on a wide range of analysis, research, compliance regulation, technology launches, policy and procedure, special projects and operational duties to effectively process high volume performance and serve as a business partner to the field and corporate offices.

**Job Functions**

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Analyzes and improves organizational processes, and works to improve quality, productivity, and efficiencies within the stores including but not limited to operations field training and follow-up

* Develops/manages communication initiatives to provide effective communication and streamlines content within the field

* Coordinates and edits content and documents produced by corporate business partners.

* Collaborates with various key corporate business partners to ensure maximum operational efficiency.

* Acts as field advocate and conduit for all corporate initiatives impacting field operation

* Generates, distributes and keep current all policies and procedures, sales and dispensing plans by state.

* Provides a wide range of administrative services, including but not limited to competitive research, invoice processing, generating regular reports, content and documents.

(Note: The Company complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act (ADAAA), and all applicable state and local fair employment practices laws, and is committed to providing equal employment opportunities to qualified individuals with disabilities. Consistent with this commitment, the Company will provide a reasonable accommodation to disabled applicants and employees if the reasonable accommodation would allow the individual to perform the essential functions of the job, unless doing so would create an undue hardship.)

**Basic Qualifications**

* Previous retail field experience preferred.

* Previous project management experience or equivalent preferred.

* College education preferred.

**Preferred Qualifications**

* Highly organized and collaborative

* Able to align and prioritize inter-departmental projects and action items

* Consistently delivers high-quality outputs with strong attention to detail.

* Works effectively under tight deadlines, respond to changing priorities and coordinate multiple assignments and meet deadlines

* Personal computer and technical skills in Word, Excel, PowerPoint, Sharepoint or equivalent and the Internet.

* Refined proficiency in writing, public speaking and presentation skills, and interpersonal business communication.

**Supervisory Responsibility**

This position has no supervisory responsibility.

**Working Conditions**

* This job operates in a professional office environment or at home work potential during state and city work orders.

* This role routinely uses standard office equipment such as computers and mobile phones.

* This position regularly requires long hours and frequent weekend work.

* While performing the duties of this job, the employee is regularly required to talk and hear.

* This is a full-time position. This position regularly requires long hours and frequent weekend work.

**Physical Requirements**

This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.

**Travel Requirements**

This position requires up to 30% travel.

**Other Duties**

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

**Work Authorization/Security Clearance**

There is no visa or H-1B sponsorship.

**MedMen Is An Equal Opportunity Employer:** We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender, age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable laws.

Location (City)

**U.S. Equal Opportunity Employment Information (Completion is voluntary)**

Individuals seeking employment at MedMen are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely **voluntary**. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Gender

Please identify your race

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran Status

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

**Voluntary Self-Identification of Disability**

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask appli

#J-18808-Ljbffr