Managed IT Systems Engineer
Cockeysville, MD, United States
Description
Position at Advance
WHO WE ARE
Advance is a business solutions provider that helps organizations in Maryland find better, more effective technology and processes to help improve their business and increase efficiencies.
Family owned since 1964, our mission statement has been the guiding principle behind everything we do: "We are a people company with an intense passion for improving our customer's businesses and enhancing our team members lives". Simply translated, we view our team members like family and our customer's businesses as if they were our own.
We are proud of our amazing community of the best, brightest, and most passionate people who focus daily on creating unparalleled experiences and exceptional value for our customers. Our team is hardworking, highly collaborative and supportive of each other, while having fun along the way!
We hope you will take the first step toward joining the Advance team by applying for the Managed IT Project Engineer position below!
WHAT WE ARE LOOKING FOR
Advance is seeking a Project Engineer to work in our Managed IT division. You will be responsible for Client Onboarding, new hardware implementations, migration projects, providing technical support in escalated situations as well as other technical duties.
ON A TYPICAL DAY YOU WILL
Client Onboarding/Offboarding
New hardware implementation including firewalls, switches, wireless, backup appliances, etc.
Migration Projects - data migrations, server migrations
Create statements of work for projects inclusive of licensing/products required
Documentation of all technical procedures, configurations and troubleshooting steps for future reference
Provide technical support in escalated situations
WHO YOU ARE
5+ years of IT experience
5+ years of experience supporting Windows desktops
5+ years of experience supporting Windows Servers
3-5 years of experience with Microsoft Azure infrastructure development and management
3-5 years of experience with Microsoft 365 cloud services
Working knowledge of WAN, LAN, VLAN technologies
Virtualization Experience Required (VMware, Hyper-V, etc.)
Ability to work outside of normal business hours to complete project work
Must be at least 21 years of age or older
Must have a valid drivers license with the ability to pass a MVR report check
AN UNPARALLELED EMPLOYEE EXPERIENCE
Award-winning culture based on employee feedback
Opportunities for career advancement
Job fulfilment/purpose
An organization you will be proud to represent
Fun, collaborative and supportive culture
Established reputation for exceptional customer service for 60 years
Forward thinking company mindset
BEST IN CLASS BENEFITS
401(K) Plan with company match
Comprehensive Benefits including Health, Dental and Vision
HSA and FSA accounts
Exceptional PTO package
Partnership perks with the Ravens, Maryland Zoo & National Aquarium
Various additional discounts & perks
Team Community Service Opportunities
Advance Business Systems, a Flex Technology Group company, provides equal employment opportunities to all employees and applicants for employment. The Company prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics), pregnancy (including childbirth, lactation and related medical conditions), protected veteran status, uniformed servicemember status, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, benefits, leaves of absence, compensation, and training.
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