Create Email Alert

Email Alert for

ⓘ There was an unexpected error processing your request.

Please refresh the page and try again.

If the problem persists, please contact us with your issue.

Email address is already registered

You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.

Would you like to [visit your alert settings] now?

Success! You're now signed up for Job Alerts

Get ready to discover your next great opportunity.

Similar Jobs

  • CobbFendley

    IT Technician II

    Austin, TX, United States

    • Ending Soon

    Since 1980, CobbFendley has been committed to providing innovative engineering and surveying solutions with the goal of bettering communities. Our multi-discipline approach allows for the efficient completion of projects through experienced staff who focus on client communication. We are always seeking talented and qualified professionals to enhanc

    Job Source: CobbFendley
  • Cobb Fendley & Assoc

    IT Technician II

    Austin

    Job Description Job Description Since 1980, CobbFendley has been committed to providing innovative engineering and surveying solutions with the goal of bettering communities. Our multi-discipline approach allows for the efficient completion of projects through experienced staff who focus on client communication. We are always seeking talented an

    Job Source: Cobb Fendley & Assoc
  • Experis

    IT Technician Level 2

    Austin, TX, United States

    Our client from engineering Industry is seeking IT Technician Level 2 to join their team. As an IT Technician you will have experience in Azure AD (Entra ID) as well as on-prem Active Directory, High level knowledge of computer hardware, including Dell laptops and Desktops, High level knowledge of Windows 1011, etc. Job Title: IT Technician Level

    Job Source: Experis
  • Manpower Group Inc.

    IT Technician Level 2

    Austin, TX, United States

    Our client from engineering Industry is seeking IT Technician Level 2 to join their team. As an IT Technician you will have experience in Azure AD (Entra ID) as well as on-prem Active Directory, High level knowledge of computer hardware, including Dell laptops and Desktops, High level knowledge of Windows 1011, etc. Job Title: IT Technician Level

    Job Source: Manpower Group Inc.
  • ManpowerGroup

    IT Technician Level 2_

    Austin

    Our client from engineering Industry is seeking IT Technician Level 2 to join their team. As an IT Technician you will have experience in Azure AD (Entra ID) as well as on-prem Active Directory, High level knowledge of computer hardware, including Dell laptops and Desktops, High level knowledge of Windows 1011, etc. **Job Title: IT Technician Level

    Job Source: ManpowerGroup
  • St. David's North Austin Medical Center

    Pharmacy Technician II

    Cedar Park, TX, United States

    Description Introduction Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Pharmacy Technician II opening with St. David's North Austin Medical Center today and find out what it truly means to be a part of the HCA Healthcare team. Benefits St. David's North Austin Medical Center, offers

    Job Source: St. David's North Austin Medical Center
  • St. David's HealthCare

    Pharmacy Technician II

    Round Rock, TX, United States

    Description Introduction Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Pharmacy Technician II opening with St. David's Medical Center today and find out what it truly means to be a part of the HCA Healthcare team. Benefits St. David's Medical Center, offers a total rewards package t

    Job Source: St. David's HealthCare
  • St. David's Surgical Hospital

    Pharmacy Technician II

    Round Rock, TX, United States

    Description Introduction Do you want to join an organization that invests in you as a(an) Pharmacy Technician II? At St. David's Surgical Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. Benefits St. David's Surgical Hospital, offers a to

    Job Source: St. David's Surgical Hospital

Level II Technician

Round Rock

Job Description Job Description Benefits:

401(k)

401(k) matching

Competitive salary

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Benefits/Perks

Career Advancement Opportunities

Competitive Compensation

People First Culture

401K Retirement Savings with up to 4% employer matching contributions

Mileage Reimbursement

Company Overview

TeamLogic IT is a national provider of technology services and solutions. We help our customers with their current and future IT needs by delivering solutions that assure high availability, security, and flexibility for their IT infrastructure.

With more than 250 locations across North America and more than 800 technicians, thousands of businesses consider us their trusted technology advisor. We fill a void in the marketplace because we understand business and technology and are able to help our clients leverage technology to their advantage. Our philosophy is simple we work with you the way wed want someone to work with us.

TeamLogic IT has received a number of awards and recognitions in the franchise and managed services industries and were proud of our reputation for exceptional customer service.

Summary

The IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. IT Technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments, executive levels, and customers daily.

IT Technician II Responsibilities:

Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.

Provisioning and system setup for new hires.

Prioritize incidents and service requests according to defined processes to meet defined SLAs.

Use remote tools and diagnostic utilities to aid in resolving support requests.

Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined.

Installing and configuring hardware and software components throughout various network infrastructure devices.

Install antivirus software and ensure virus definitions are up to date.

Server administration via Active Directory, File & Print services, DNS, DHCP.

Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.

Establishing good relationships with all departments and colleagues.

Valid Driver License, clean vehicle, and ability to drive to customer locations when required.

Ensuring company safety and security standards are met.

IT Technician II Requirements:

College degree or professional certificate program or technical/vocational school in the technology field and 5+ years work experience.

Office 365 administration experience.

Exceptional written and oral communication skills.

Experience with desktop and server operating systems including Windows 10, Windows 11, Server 2012, Server 2016, Server 2019, Server 2021.

Experience deploying and supporting Apple iOS and MacOS products preferred.

Active Directory knowledge a plus.

Some knowledge and understanding of networking devices and appliances.

Exceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills.

Good problem-solving skills.

Excellent customer service skills.

Ability to work independently under moderate supervision.

CompTIA A+ and/or CompTIA Network+ required.

Apply

Create Email Alert

Create Email Alert

Email Alert for Level II Technician jobs in Round Rock

ⓘ There was an unexpected error processing your request.

Please refresh the page and try again.

If the problem persists, please contact us with your issue.

Email address is already registered

You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.

Would you like to [visit your alert settings] now?

Success! You're now signed up for Job Alerts

Get ready to discover your next great opportunity.