Boutique Manager - San Francisco

San Francisco, CA, United States

We are now open and located in the heart of Union Square, San Francisco!!

Founded in 1884, Breitling is a leading Swiss watchmaker. The innovative company defined the modern chronograph and pioneered the navigational tool watch. Today, it’s still breaking new ground as a casual, inclusive, and sustainable luxury brand with more than 250 industrial loft-inspired retail locations around the world. Breitling’s collections center around air, land, and sea pursuits, all captured in the brand’s unmistakable modern-retro style. The exceptional quality of every watch movement is confirmed by its status as a COSC-certified chronometer, and the brand remains one of only a handful of independent watchmakers to produce its own manufacture calibers. Combining classic watchmaking with the latest innovations, Breitling is both a company with history and one that’s ahead of its time.

Position Summary:

The Boutique Manager is responsible for overall management of the boutique, associates, merchandise and customer service.

They are responsible for achieving sales objectives, store KPI’s, achieving and maintaining high operational and merchandising standards, building highly motivated teams and developing the sales team.

Essential Duties & Responsibilities (include but are not limited to):

Business Development

Develop boutique business plan to include marketing and

promotional strategies that will continue to drive traffic to the store

and grow the customer base, with emphasis placed on building the local

market. Present strategies to Retail Director and Regional Manage for review

and approval.

Be aware of the local market and business environment including

competitors’ business activities and luxury market trends.

Sales Management

Demonstrate sales leadership for the sales team by playing an

active role on the selling floor

Leading by example, ensure a positive and professional team

environment that promotes trust, integrity and superior performance

standards

Foster a positive working environment that encourages diversity,

mutual respect and teamwork

Continuously motivate and coach sales team to meet assigned sales

and productivity goals.

Provide

recognition for top sales associates.

Empower sales associates to make decisions in the best interest

of providing exceptional customer service

Proactively manage the clienteling function in the store

Ensure all sales associates are knowledgeable on all products,

company history and information.

Be

up to date with company news.

Provide feedback to Retail Director on product assortment, buying

trends and customer requests

Team Management

Be a positive role model and represent the brand appropriately at

all times

Adapt to changing needs of the brand and company

Recruitment of candidates for all levels within the store with

qualifications that meet company standards

Ensure all new employees complete In Store on boarding in a

timely manner

Coach, develop and motivate team through monthly touch base

meetings and storewide meetings as needed

Involvement in employee succession planning by training and

developing employees to be able to progress along Breitling career path

Conduct annual reviews and give quality feedback to employees

Identify individual and team training needs.

Create and implement regular training

and monitor behaviors and results.

Partner with Retail Director and Training Manager as needed.

Supervise team and enforce company policies while adhering to

proper procedure regarding disciplinary action.

Ensure timely review and approval of payroll.

Exhibit strong interpersonal skills in dealing with staff, peers,

supervisors and the Wilton and Switzerland corporate office.

Communicate corporate initiatives and directives to team through

daily and/or weekly meetings and bulletin

Store Operations

Maintain thorough understanding of all company policies,

procedures and processes. Ensure team adherence to company and security policies

and procedures at all times

Effective utilization of POS system and inventory management

functions

Maintain inventory accuracy and shrink within company standards

by regular follow ups with Regional Manager/Corporate and executing

initiatives as needed

Provide qualitative and quantitative business reports as required

by the Retail Director and Regional Manager

Determine staffing needs and create staff schedules to ensure

appropriate store coverage to maximize business

Complete all store administration in an accurate and timely

manner

Meet all KPI focused from company directive and action plan

Maintain the highest standard of housekeeping and organization

both on and off the sales floor

Maintain ongoing and effective communication with members of

corporate, mall office, after sales service and other stores

Perform other projects as assigned

Visual Merchandising

Assist in maintaining visual standards with direction from

corporate and management

Work with corporate visual team to achieve goals of proper window

installations and display

Skills, Knowledge and Personal Attributes Required:

Minimum

of 4-7 years’ experience in luxury retail with a 1-2 years related

management experience required

Previous

experience in high end watch sales preferred

Strong

organization, communication and follow-up skills are essential

Excellent

communication, verbal and written skills

Strong

analytical skills

Strong

attention to detail with the ability to handle multiple demands

simultaneously

Results

oriented and self-motivated individual who is able to achieve goals

defined by management

Highly

flexible and able to work as part of a team in a demanding environment

Ability

to understand sales, budgets, goals and scheduling

Computer

proficiency a must

Salary range:

$90-120 yearly.

Physical Demands

:

While performing the duties of this job, the employee is regularly required to sit; use hands to hold, handle, or feel; reach with hands and arms; and talk and hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 20-30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Breitling USA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, sex, sexual orientation, gender identity, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy or any other legally-recognized protected basis prohibited by applicable law.

#J-18808-Ljbffr