Project Manager

Boston, MA, United States

Salary: $117,514.80 Annually

Location : Cabot Office Complex

Job Type: Full-Time

Job Number: 24-20291

Department: MBTA - Ops Training

Area: 119-Ops Training - Heavy Rail

Opening Date: 06/24/2024

Closing Date: 7/9/2024 11:59 PM Eastern

Licenses / Certifications: A valid Driver's License is required.

Union Affiliation: STW Steelworkers

Safety Sensitive: Yes; this is a Safety Sensitive position. Employees in this role will be subject to periodic physical examinations plus random drug and alcohol testing.

Essential Classification (Emergency Staff): Yes; this position is classified as essential. Employees in this role are required to report to work for their assigned work hours or as directed by supervisory personnel during declared States of Emergency.

On-Call or 24/7: Yes; this position is classified as on-call or 24/7. Employees in this role must be available to respond to page / text / call and report to work as directed by supervisory personnel.

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA's core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.

Job Summary

The Project Manager for Operations Training will be an integral member of the Operations Training team and will manage a variety of projects focused on modernizing the MBTA Operations training curriculum. The Project Manager will develop and manage project lifecycles from planning phase, through design and delivery phases. The Project Manager will coordinate internal and external curriculum development teams, develop, and manage project prioritization frameworks within a multi-year program. The Project Manager shall maintain a core focus on safety, as well as quality control and protecting the interests of MBTA.

Duties & Responsibilities

•Manage assigned Operations training programs and projects in accordance with the following MBTA Manuals, policies, agreements, and procedures as may be amended from time to time, or program specific delivery protocols and procedures.

•Ensure adherence to standard training development processes and manage milestones approves and gate checks for each workstream.

•Prepare and deliver project management summaries for key stakeholders including internal and external reporting requirements.

•Assist in the development of project scopes, budgets, and schedules as part of the planning process.

•Assist in the procurement of consultants and contractors, as required.

•Negotiate project assignments, task orders, amendments, change orders and use of contingency and make recommendations for approval.

•Review and analyze monthly payment and schedule submissions from consultants and contractors.

•Coordinate and participate in monthly Training project prioritization meetings.

•Coordinate project tasks with other MBTA Department personnel, including contract administration staff and field staff and other project coordinators, as required.

•Resolve any conflicts that may occur throughout the life of the project.

•Manage on-call emergency repair contracts and other construction contracts, ensuring compliance with construction plans and specifications, as required.

•Assist in proactively identifying and resolving potential field issues.

•Organize and prioritize workload, be pro-active in identifying project needs/requirements.

•Prepare project related correspondence, reports, charts, and presentations utilizing Microsoft Word, Excel, Database and PowerPoint.

•Work independently in addressing complex tasks in a time-sensitive environment.

•Follow up on actions required for task and project completion while seeking guidance, as necessary.

•Uphold the rights and interests of the Authority while building and maintaining an effective relationship with employees.

•Drive a company or personal vehicle to visit work sites and/or attend off-site meetings.

•Assist in the management of a workforce by ensuring the fair and consistent application and strict adherence to the rules, regulations, collective bargaining agreements (if applicable) and policies of the Authority including the EEO, Anti-Discrimination and Antiharassment and Antiretaliation policies.

•Perform related duties and projects as assigned. Physical Demands and Working Conditions

•The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

•Available to work all shifts and locations as assigned or directed.

•Available to work as per assignment by the MBTA twenty-four (24) hours per day, seven (7) days per week as directed by supervisory staff for severe weather conditions, emergencies or any other circumstances that may potentially impact service or the safety of service.

•Have the ability to work any and all shifts and/or locations assigned or directed.

•Assume the duties of the Director of Administration and Business Processes.

Minimum Requirements & Qualifications

A bachelor's degree from an accredited institution.

Minimum Experience and Required Skills

•Five (5) years of experience in the management of multiple projects.

•One (1) year leadership experience managing and supervising staff and consultants.

•Strong project controls knowledge and ability to accurately evaluate consultant and contractor cost and schedule submissions.

•Excellent organizational, analytical, confidentiality, multi-tasking, time management and interpersonal skills.

•Excellent troubleshooting and problem-solving skills.

•The ability to communicate with technical and non-technical members of staff.

•Organized and detail oriented with strong written and verbal communication skills including, public speaking, teaching/training, and reading comprehension.

•Ability to develop and communicate risk assessments.

•Strong understanding of the contractual terms with service providers.

•Ability to make sound decisions in high pressure situations.

•Working knowledge of Microsoft Word, Excel, Database and PowerPoint applications.

•The ability to effectively communicate with customers, employees, and vendors.

•Customer focused with excellent customer service and conflict resolution skills.

•Proven track record of collaboration, transparency, and problem-solving skills.

•Must be able to work independently.

•Possess leadership skills and exhibit integrity while being a team player.

•Flexibility to modify scheduling and assignments based on agency requirements.

•Acute attention to detail, ensuring accuracy and quality in all deliverables while maintaining scope, schedule, and budget.

•Must possess a valid driver's license.

•The ability to supervise and work effectively with a diverse workforce.

•Basic understanding of safe working principles.

Preferred Experience and Skills

•Experience with training or process improvement initiatives a plus.

•Experience with operations along the MBTA

•Experience managing multiple projects with a construction cost of $1 million or over.

•Familiarity with FTA, FRA, MBTA rules and regulation regarding railroad equipment and passenger train safety standards, as well as FRA track safety standards

Substitutions

•A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor's degree requirement.

•An associate degree from an accredited institution an additional three (3) years of directly related experience substitutes for the bachelor's degree requirement.

•A master's degree in a related subject may substitute for two (2) years of general experience.

•A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience

Job Conditions:

Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English

Ability to provide internal and external customers with courteous and professional experiences

Ability to work effectively independently and as part of a team (or supervise, if required)

Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers

Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies

Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection)

Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and medical Clinic screening, potentially including a physical examination and drug and alcohol screenings

Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service

Disclaimers and Definitions:

General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.

Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.

Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.

Work Eligibility: Although the MBTA is an all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.

Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.

Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.

On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.

Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.

ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or

Diversity, Equity, and Inclusion: The MBTA is an For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit

Employment Benefits at the MBTA

The MBTA offers comprehensive benefits packages to employees. Types of benefits offered at the MBTA are subject to the union affiliation / Collective Bargaining Agreement (CBA) of the position to which you apply. Benefits that may apply to your position include the following:

Insurance: Health, Dental, Vision, Life (basic and supplemental), Long-Term Disability Paid Time Off (PTO): Vacation, Personal Days, Sick Leave, Paid Holidays Retirement: pension or deferred compensation 401(a), plus MBTA contributions Tuition Reimbursement (up to $10,000 per year) Public Service Loan Forgiveness (PSLF) for student loans Commuter Choice Parking Program: pre-tax benefits for parking Flexible Spending Account (FSA): pre-tax benefits for healthcare-related expenses Discounted tickets for concerts, movies, travel / vacation, etc. via TicketsAtWork.com Shopping discounts via GovX.com Verizon and AT&T service discounts And more...

The above information is meant to be a general overview of the benefit programs offered by the MBTA. This summary is not a contract andis not meant to change the provisions of union contracts or Authority policy and does not establish a binding past practice.

The MBTA is an Affirmative Action/Equal Opportunity Employer

01

Do you have five (5) years of experience in the management of multiple projects. Yes

No

02

Do you have one (1) year leadership experience managing and supervising staff and consultants? Yes

No

03

Do you have experience managing multiple projects with a construction cost of $1 million or over? Yes

No

04

Do you have Familiarity with FTA, FRA, MBTA rules and regulation regarding railroad equipment and passenger trainsafety standards, as well as FRA track safety standards? Yes

No

Required Question

#J-18808-Ljbffr