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Luxury Customer Experience Manager

Austin, TX, United States

189,000+ Customer Experience Manager Jobs in United States (2,807 new) ** Virtual Customer Experience Manager**

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Home, PA Be an early applicant 2 weeks ago ** Customer Experience (CX) Manager**

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Berkeley, CA $90,000 - $100,000 Actively Hiring +7 benefits 2 weeks ago Apply Now Actively Hiring +4 benefits Actively Hiring +5 benefits Actively Hiring +4 benefits ** Customer Experience Manager**

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La Mesa, CA Be an early applicant 1 week ago Apply Now Actively Hiring +2 benefits ** Customer Experience Manager**

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Orange County, CA $80,000 - $95,000 Be an early applicant +3 benefits 6 days ago Apply Now Actively Hiring +4 benefits Actively Hiring +5 benefits Actively Hiring +4 benefits Actively Hiring +10 benefits ** Senior Customer Experience Manager**

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San Francisco, CA Be an early applicant 1 week ago Apply Now Actively Hiring +3 benefits Actively Hiring +6 benefits Actively Hiring +9 benefits Actively Hiring +4 benefits Actively Hiring +4 benefits Actively Hiring +3 benefits Actively Hiring +6 benefits ** Manager, Customer Experience and Operations**

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San Francisco, CA Actively Hiring 2 weeks ago Apply Now ** Customer Experience Mgr I/II/III - 003473**

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Rochester, NY Be an early applicant 2 weeks ago Be an early applicant +6 benefits ** Manager, Customer Experience**

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New York, United States Be an early applicant 2 weeks ago Apply Now Medical insurance +2 benefits Actively Hiring +5 benefits Actively Hiring +5 benefits Actively Hiring +6 benefits Actively Hiring +4 benefits Actively Hiring +3 benefits Actively Hiring +6 benefits Actively Hiring +12 benefits Actively Hiring +7 benefits Actively Hiring +4 benefits Actively Hiring +4 benefits Actively Hiring +5 benefits Actively Hiring +3 benefits ** CUSTOMER EXPERIENCE MANAGER**

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Garland, TX Be an early applicant 2 weeks ago Sign in to save **Virtual Customer Experience Manager** at **Tesla**. **The Role**Our Customer Experience Managers are seasoned retail veterans and naturally charismatic leaders. In this role, you will be responsible for collaborating with your Store leader to lead the recruitment, training, development and overall management of a dynamic store team that will help Tesla accelerate the worlds transition to sustainable transportation.

You will be challenged to support your team through training, coaching, motivating and analyzing sales performance. You will be tasked with identifying events in the local market that will maximize Teslas brand exposure and create more Tesla owners. You will be measured and rewarded by your ability to achieve a cumulative store sales target, drive optimal team performance, and maintain store operations.

To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for sustainable energy and the ability to create exceptional customer experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.

**Responsibilities****BUSINESS HEALTH**

* Collaborate with Store Manager for a shared understanding and vision of business needs and strategies

* Demonstrate sales leadership by role playing and having an active selling presence on the floor 70% of the time

* Train and develop team on sales and delivery processes

* Analyze data and collaborate with Store Manager on business strategies and set goals

* Coach and motivate team to meet assigned sales, delivery and productivity goals

* Ensure team is fluent in all aspects of product knowledge

* Proficient in Sales and Delivery Operations with strong collaboration with both Service and Operations leadership - Ability to oversee Delivery Operations during Manager on Duty Shifts

* Meet and Exceed KPI, partner to achieve sales and delivery targets along with P&L requirements for location

**Customer Experience**

* Responsible for ensuring all employees provide best in class customer experience for every customer

* Manage customer escalations quickly and effectively

* Empower and guide employees through challenging customer concerns, to make decisions in the customers best interest while also supporting Teslas mission

* Demonstrate mastery of presenting, selling and delivering the entire Tesla ecosystem.

**EMPLOYEE ENGAGEMENT**

* Recruit, train, and develop employees ensuring all

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Luxury Customer Experience Manager jobs in Austin, TX, United States

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