ASCO Equipment
Euless / Global
GET
The Big Jobsite
You have blocked notifications
Oops! You have blocked notifications. Click here for more info
You have blocked notifications, please check your browser settings.
You're currently subscribed to job notifications
Subscribe to notifications
You will no longer receive notifications
Euless / Global
Service Writer
ASCO Equipment has a career opportunity for a Service Writer in Euless, Texas. Experience with heavy equipment is preferred, however automotive industry experience may translate. Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating service needs with customers and technicians.
Responsibilities:
Positively take ownership of customer experience
Manage work orders: open, close, post time, enter notes and monitor progress
Prepare accurate estimates for costs of repairs and present to customer
Monitor and Manage accounts receivables
Clearly and effectively communicate to customers, technicians and service manager
Provide status updates on: work orders, troubleshooting, technician progress & general questions
Monitor phones for field technician and customer calls
Various other administrative duties
Dallas / Global
Fort Worth / Global
Fort Worth / Global
Dallas / Global
Grand Prairie / Global
Grapevine / Global