Service Writer

Service Writer - Park Cities Auto Care

Location: Dallas, TX

Description of the role:

As a Service Writer at Park Cities Auto Care, you will be responsible for handling customer inquiries, scheduling service appointments, and ensuring excellent customer service throughout the service process.

Responsibilities:

• Interact with customers to determine their service needs
• Schedule service appointments and communicate effectively with customers
• Coordinate with the service team to ensure timely completion of work
• Provide accurate service quotes and recommendations to customers
• Maintain detailed records of service orders and customer interactions

Requirements:

• Prior experience in customer service or automotive industry
• Strong communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Attention to detail and problem-solving skills

Benefits:

• Competitive compensation package
• Opportunities for growth and advancement
• Healthcare benefits and retirement plan options

About the Company:

Park Cities Auto Care is a premier independent Auto Repair Shop in Dallas, TX, dedicated to providing exceptional automotive services and customer satisfaction. With a focus on quality and integrity, we aim to exceed customer expectations and build long-lasting relationships.