Work and Family Life Consultant

San Diego, CA, United States

Job Category : Military and Family Support Services

Requisition Number : WORKA004524

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Posted : May 16, 2024

Full-Time

On-site

Locations Showing 1 location

Description Job Title: Work and Family Life Consultant

Summary

Work and Family Life Consultants provide one-on-one consultation, information and referral, classroom training, workshops and seminars in support of the education and training component of Fleet and Family Support Program (FFSP) programs and services.

Essential Duties and Responsibilities

Provide a wide range of programs and services to the FFSP

Conduct training classes for Sailors and family members

Provide specific information on resources available

Work individually with clients where appropriate

Ensure all information and referral, one-on-one, and group education services provided are entered and counted in Fleet and Family Support Management Information Systems (FFSMIS)

Ensure all programs and services scheduled and delivered are in the automated Centralized

Scheduling and metrics system in use by the FFSP

Provide support related to disaster preparedness and response

Provide training delivery at-sea for Return and Reunion events.

Other duties as assigned

Supervisory Responsibilities

This job has no supervisory responsibilities.

Required Education and/or Experience Qualifications

Education/Experience

Bachelor’s degree in social science or related behavioral science field OR a combination of social science education and experience equivalent to a bachelor’s degree OR Four years’ equivalent experience

Experience making presentations and facilitating training for large and small groups

Required Qualifications

Demonstrate general knowledge of FFSP programs and experience in one or more of following program area(s): Deployment

Relocation

Parent Education

Life Skills

Family Advocacy Program Education

Transition Assistance and Family Employment

Cross-training and support for additional program areas as assigned

Knowledge of the formulation and execution of needs assessment tools

Knowledge of the military and the challenges of the military lifestyle

Knowledge of social services and/or education delivery systems

Skilled in providing individual education as well as group facilitation

Knowledge of the tenets of adult education and the development of training curricula based on the adult learning model

Ability to manage multiple priorities

Ability to use verbal and written communication skills effectively

Ability to conduct program evaluations and use those evaluations to improve program effectiveness

Knowledge of Microsoft Office Suite software and demonstrated ability to use software to prepare management reports and provide information

In the event at-sea or overseas training delivery is requested, it will be required of the employee.

Other Skills and Abilities

This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.

To perform the job successfully, an individual should demonstrate the following competencies:

Ability to work both independently and as part of a team.

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers, and other office equipment. Lifting of moderate supplies and other items may be necessary.

This position may require overseas travel and training delivery at sea.

Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

Zeiders Enterprises, Inc. is an Equal Opportunity Employer

Pay Range: $40,000 - $55,600

PLEASE NOTE: The Zeiders pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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