Senior Retail Regional Director
Jacksonville, FL, United States
This position will report directly to the SVP of Retail Operations and will oversee the operation, taking primary responsibility for overall operational excellence including profitability, strategic planning, talent development, and engagement for their region. The Regional Director will set the example for their teams and create a selling culture within their region that ensures financial success.
GENERAL DUTIES AND RESPONSIBILITIES :
Conceptualize and drive operational excellence by enacting strategic plans inclusive of P&L management aimed at driving sales and controlling cost while conveying the strategic operational vision, focus, and work priorities for their region
Collaborate with both internal and external Business Partners including planning, merchandising, buying, and Senior Executive Strategic Retail Leadership Team to create strategies for their region
Empower the team to analyze opportunities, present recommendations, and understand the impact decisions have on the region and organization
Ensure retail standards for merchandising and operations are consistent throughout the Region
Act as an ambassador for the Fanatics’ organization, demonstrate integrity and trust with all relationships
Oversee and/or resolve conflict by partnering with appropriate business partners to ensure fair and constructive solutions
Recruit and build a strong team while driving a culture of high performance and engagement that translates into a best-in-class fan experience of District Managers and General Managers
Hold teams accountable and create developmental assignments for high potential employees in collaboration with HRBPs and the Learning & Development Team; recommend a succession plan for employees to Human Resources and Senior Strategic Retail Leadership Team
Incorporates Fanatics Values in teams’ everyday work
EDUCATION, EXPERIENCE AND REQUIREMENTS:
Bachelor’s degree or equivalent work experience preferred, not required
Minimum 10 years of retail experience with 5 plus years of multi-unit retail management experience
Proven ability to lead teams of 10-25 exempt-level leaders
Highest level of integrity and ethics, both professional and personal
Experience managing a leadership team of employees located across the country
Demonstrated proficiency in the Microsoft Office Suite and retail point of sales systems
Travel as required to In-Venue Retail sites, hot markets, and other business needs as assigned
JOB KNOWLEDGE, SKILLS AND ABILITIES:
Proven ability to identify key business metrics and collaborate with cross-functional partners to develop appropriate plans to drive results
Proficiency in understanding the fan base to ensure actions taken are in support of maximizing the needs of the marketplace
Established experience with retail finance, including multiple P&L management
Proficient superior communication and problem-solving skills, collaborative with strong influencing and interpersonal skills
Proven ability to lead operational excellence across multi-units
Proven ability to work independently while still adhering to company/departmental standards
Demonstrate an established ability to provide clear direction to achieve goals and develop strategic initiatives for all leaders while offering support and follow-up as necessary
Experience managing employee relations in partnership with human resources to comply with company policies, state and/or local laws, and union activity if applicable
Demonstrate an established ability to create an inclusive environment that fosters the development of others; supports constructive conflict resolution
PHYSICAL DEMANDS:
Regularly required to sit stand, reach, bend, and move about the facility as needed
Ability to travel
Must be able to lift and carry up to 30 lbs.
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