Production Control Analyst - Production Control

Issaquah, WA, United States

Costco IT is responsible for the technical future of Costco Wholesale , the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed. As proof, Costco ranks eighth in Forbes "World's Best Employers" .

This is an environment unlike anything in the high-tech world and the secret of Costco's success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others.

Come join the Costco Wholesale IT family . Costco IT is a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation retail environment where you will be surrounded by dedicated and highly professional employees.

The Production Control Analyst develops, implements, and ensures the efficiency of Costco's production control functions. They are responsible for the design, implementation, change control, and support of Costco's Enterprise Job Scheduler to manage and monitor jobs in a large, enterprise-wide, multi-platform environment. The Production Control Analyst is responsible for working with application and system owners across the organization to configure, schedule, and enable monitoring for production batch jobs, operational tasks, and application integration.

The right candidate has strong experience driving automation initiatives within a large matrix organization, including defining work in-take processes, production control policies, and procedures. They are a highly motivated individual who is self-directed and enjoys providing excellent customer service.

If you want to be a part of one of the worldwide BEST companies "to work for", simply apply and let your career be reimagined.

ROLE

Designs, configures, supports, and upgrades the scheduling automation environments and job scheduler packages.

Drives the automation of operational and batch processes within the application development and infrastructure teams, including leading user-education programs and product demos.

Reviews and oversees the implementation of job scheduling requests to evaluate processing requirements and ensure business SLA's are met.

Sets up monitoring for all automated jobs, including alerting, messaging, and escalation based on application SLA's.

Develops key performance metrics to analyze and report on performance and resource usage in order to manage capacity planning and drive operational improvements and cost reductions.

Drives the conversion of legacy scheduled tasks from various operational systems into UC4 Enterprise Job Scheduler.

Maintains working knowledge of Automic (UC4) product strategies and roadmaps to support current and future automation and production control initiatives.

Provides operational support for Automic (UC4) product; responsible for research and resolution of technical problems.

REQUIRED

Minimum of 5-years in production control operations with extensive experience in Automic (UC4) Automation Engine (Operations Manager or Application Manager).

Strong experience in design, implementation, and configuration of complex job scheduling and operations automation.

Proven experience in promoting logical, robust job-scheduling standards.

Experience working in diverse operating system environments.

Familiarity with application development and release processes with a good understanding of batch cycles and business processes.

Familiarity with computing infrastructures, including data security, operations, networking, operating systems, and databases.

Detail-oriented with strong organizational and problem-solving skills.

Available for 24x7x365 on-call support and work weekends and/or holidays, as necessary.

Recommended

Experience in one or more enterprise scheduling platforms such as CA Autosys, Cisco Tidal Enterprise Scheduler, BMC Control-M/EM.

Excellent communication and documentation skills.

Strong interpersonal skills and the ability to communicate with people at all levels.

Proven ability to multitask in a team environment.

Innovative, creative, and responsive with a strong sense of urgency.

B.S. degree in Computer Science or equivalent formal training and experience.

Required Documents

Cover Letter

Resume

California applicants, please click here to review the Costco Applicant Privacy Notice.

Pay Ranges:

Level 3 - $100,000 - $130,000

Level 4 - $120,000 - $155,000

We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.

Costco is committed to a diverse and inclusive workplace. Costco is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected]

If hired, you will be required to provide proof of authorization to work in the United States. Applicants and employees for this position will not be sponsored for work authorization, including, but not limited to H1-B visas.