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Contact Government Services, LLC
Denver, CO, United States
Senior User Support Specialist Employment Type: Full Time, Senior-level Department: Information Technology CGS is seeking a Senior User Support Specialist to join our team in supporting a wide-ranging technical support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the governme
Job Source: Contact Government Services, LLCContact Government Services, LLC
Denver, CO, United States
Senior User Support Specialist Employment Type: Full Time, Senior-level Department: Information Technology CGS is seeking a Senior User Support Specialist to join our team in supporting a wide-ranging technical support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the governme
Job Source: Contact Government Services, LLCInsignia Technology Services
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"Company Introduction 9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics and artifici
Job Source: Insignia Technology ServicesZOLL
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Corporate, ZOLLMED.com At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respirator
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Job Source: ZOLL MedicalWestern Union
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**End User Computing Support Administrator – On-site - Denver, Colorado** Do you enjoy solving complex technical problems? How about troubleshooting critical hardware and software issues for internal customers, while providing world-class customer service? Join Western Union as an EUC Support Administrator. **Western Union powers your pursuit.** In
Job Source: Western UnionACL Digital
Englewood, CO, United States
The Customer Experience (CX) team is currently looking for a mid-level User Experience Designer to join our team in Englewood, CO. This position will focus on supporting our Flight Planning product in Digital Aviation Solutions global business. Who You Are: You are a mid-level UX designer able to understand business requirements and technical limi
Job Source: ACL DigitalACL Digital
Englewood, CO, United States
The Customer Experience (CX) team is currently looking for a mid-level User Experience Designer to join our team in Englewood, CO. This position will focus on supporting our Flight Planning product in Digital Aviation Solutions global business. Who You Are: You are a mid-level UX designer able to understand business requirements and technical limi
Job Source: ACL DigitalDenver, CO, United States
User Support Specialist
Employment Type: Full-Time, Mid Entry Level
Department: IT
As a CGS user support specialist, you will move, track, monitor, and diagnose IT systems while maintaining the utmost level of customer service, responsiveness, communication, and judgment.
CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:
- Assist users with various IT-related troubles
- Install and maintain USAO hardware and software
- Physically move IT equipment
- Administer user accounts
- Monitor and diagnose IT systems
- Actively use trouble tickets to follow issues
- Training district users
- Tracking IT equipment
Qualifications:
- Experience providing direct end-user support for the applications being supported, including both telephone support and on-site assistance to users.
- Certain applications may require certification by the software provider.
- Prior teaching/training experience involving computer applications, preferably database, imaging, or other automated litigation support applications strongly preferred.
- Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported.
Ideally, you will also have:
- Prior experience in automated litigation support preferred.
- Experience with DOJ office automation environments extremely helpful; should be an expert user of the Government's word processing, spreadsheet, and email systems.
- Excellent oral and written communication skills required.
- Pleasant telephone manners are important. Undergraduate degree valued.
Our commitment
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients' specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package.
- Health, Dental, and Vision
- Life Insurance
- 401k
- Flexible Spending Account (Health, Dependent Care, and Commuter)
- Paid Time Off and Observance of State/Federal Holidays
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of meaningful government innovation!
Explore additional job opportunities with CGS on our Job Board:
https://cgsfederal.com/join-our-team/
For more information about CGS please visit: https://www.cgsfederal.com or contact:
Email: [email protected]
$30,000 - $70,000 a year
Email Alert for User Support Specialist jobs in Denver, CO, United States
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