Technical Project Manager (Hybrid)

Irvine, CA, United States

Technical Project Manager (Hybrid - 1 to 2 days per week onsite in Irvine, CA)

Overview:

The Technical Project Manager at Weedmaps will lead our partners to adopt new API's, work with 3rd-party partners to embed new technologies into their products, or advocate for WM to build new technologies where appropriate, and be an advocate for our partners within Weedmaps. This individual will partner closely with Marketing, Customer Support, Engineering and Product to ensure alignment around public beta testing and other interconnected initiatives that support Menu, Orders, and Catalog Integrations. The ideal candidate will be well versed in multiple business models, a strong communicator, have a good understanding of APIs, and be an analytical problem solver who understands complex integrations.

The impact you'll make:

Lead communications with internal teams and subject matter experts to represent our customers' requirements, triage, and prioritize customer feedback to ensure clarity within organization

Provide updates regarding Menu, Orders, and Catalog integrations for internal revenue teams to the appropriate channels

Work in close cooperation with the partner account manager, and help manage relationships with third-party integration partners by providing necessary documentation; answers via slack, email, virtual calls

Manage the integration beta and migration programs by owning the feedback loop for all new and ongoing integrations including:

Work with the integration partner and Sales in order to obtain a list of beta customers to onboard

Work with stakeholders on both sides to help design and document scalable onboarding flows

Obtain and document all of the necessary information required to onboard the beta customers including API Keys, points of contact, and other relevant information.

Collect, collate, and present customer feedback to management in order to ultimately present customer "asks" to the engineering team

Answer customer queries related to their integration

Establish and maintain relationships with clients who are willing to join Beta Tests for new integrations/releases to integrations

What you've accomplished: 5+ years of project management experience

Experience working in 3rd party integrations and APIs

Standard project management skills to facilitate work and provide visibility into progress

A high-level understanding of basic end-to-end engineering processes (requirements, development, testing, release, comms)

Bachelor of Science highly desired (particularly in Computer & Information Science) but open to any majors.

Bonus Points: Prior experience managing client relationships as an account manager or other customer-service

The base pay range for this position is $110,000.00 to $125,000.00 per year

2024 Benefits for Full-Time, Regular Employees: Physical Health benefits: Medical, Dental & Vision:

Employee - employer paid premium 100%

Company contribution to a HSA when electing the High Deductible Health Plan

For plans that offer coverage to your dependents, you pay a small contribution

Mental Health benefits:

Free access to CALM app for employees and dependents

Employee Training

Mental Health seminars and Q&A sessions

Basic Life & AD&D - employer paid 1x salary up to $250,000

401(k) Retirement Plan (with employer match contribution)

Generous PTO, Paid Sick Leave, and Company Holidays

Supplemental, voluntary benefits

Student Loan Repayment/529 Education Savings - including a company contribution

FSA (Medical, Dependent, Transit and Parking)

Voluntary Life and AD&D Insurance

Critical Illness Insurance

Accident Insurance

Short- and Long-term Disability Insurance

Pet Insurance

Family planning/fertility

Identity theft protection

Legal access to a network of attorneys

Paid parental leave

Why Work at Weedmaps? You get to work at the leading technology company in the cannabis industry

You get to play a meaningful role in helping to advance cannabis causes, including helping improve the lives of patients who rely on the benefits of cannabis

You get an opportunity to shape the future of the cannabis industry

You get to work on challenging issues in a collaborative environment that encourages you to do your best

You get to work in a casual and fun environment; no fancy clothes required, but you are free to dress to the nines!

Generous PTO and company holidays

Numerous opportunities and tools to learn and grow your professional skills

Endless opportunities to network and connect with other Weedmappers through speaker series, Employee Resource Groups, happy hours, team celebrations, game nights, and much more!

Weedmaps is an equal opportunity employer and makes employment decisions on the basis of merit. The Company prohibits unlawful discrimination against employees or applicants based on race (including traits historically associated with race, such as hair texture and protective hairstyles), religion and religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, military status, veteran status, uniformed service member status, sexual orientation, transgender identity, citizenship status, pregnancy, or any other consideration made unlawful by federal, state, or local laws. The Company also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

Applicants are entitled to reasonable accommodations under the terms of the Americans with Disabilities Act and applicable state/local laws, unless the accommodation presents undue hardship. Please email us at peopleoperations at weedmaps.com if you would like to confidentially discuss a potential accommodation during the interview process.

About Weedmaps:

WM Technology, Inc.'s (Nasdaq: MAPS) mission is to power a transparent and inclusive global cannabis economy. Now in its second decade, WM Technology has been a driving force behind much of the legislative change we've seen in the past 10 years.

Founded in 2008, WM Technology, is a leading technology and software infrastructure provider to the cannabis industry, comprising a B2C platform, Weedmaps, and B2B software, WM Business. The cloud-based SaaS solutions from WM Business provide an end-to-end operating system for cannabis retailers. WM Business' tools support compliance with the complex, disparate, and constantly evolving regulations applicable to the cannabis industry. Through its website and mobile apps, WM Technology provides consumers with the latest information about cannabis retailers, brands, and products, facilitating product discovery and driving engagement with our retail and brand customers.

WM Technology holds a strong belief in the power of cannabis and the importance of enabling safe, legal access to consumers worldwide. Since inception, WM Technology has worked tirelessly, not only to become the most comprehensive platform for consumers, but to build the software solutions that power businesses compliantly in the space, to advocate for legalization, social equity, and licensing in many jurisdictions, and to facilitate further learning through partnering with subject matter experts on providing detailed, accurate information about the plant.

Headquartered in Irvine, California, WM Technology supports remote work for all eligible employees. Visit us at www.weedmaps.com.

Notice to prospective Weedmaps job applicants:

Our team has been made aware of incidents involving LinkedIn, Telegram, and Facebook accounts impersonating Weedmaps recruiters. These individuals are attempting to use our company name to solicit payment from prospective candidates interested in applying for jobs at our company. Our team is actively working to combat these attempts, but in the meantime, please be mindful of the following: Our recruiters will always communicate with candidates through an @weedmaps.com email address.

CORRECT: [email protected]

INCORRECT: [email protected]

Our recruiters will NEVER ask for or attempt to solicit payment from applicants in order to apply, interview, or work for Weedmaps.

If you are interested in a role at Weedmaps, please apply through our established channels.

Weedmaps Careers Page or LinkedIn

If you are unsure if a communication is legitimate, please contact our recruitment team at [email protected] and they will happily confirm for you. Thank you for your vigilance and we appreciate your interest in working with us!