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Focus on the Family
Colorado Springs, CO, United States
Headquartered in Colorado Springs, Colorado, Focus on the Family has nearly 700 employees who work to achieve the mission of enriching the lives of families, engaging the culture, advocating for life and spreading the Gospel of Jesus Christ. The work is meaningful, the culture is rewarding, and the purpose is eternal. The Technology Support Specia
Job Source: Focus on the FamilyGStek
Colorado Springs, CO, United States
GStek is seeking qualified applicants for full-time Help Desk/Desktop Support Specialist openings to provide support at our Fort Carson location. Required: U.S. Citizen Active U.S. Government Security Clearance. Minimum of 3 years Help Desk support experience. Must possess one or more of the following: GSEC, Security +CE, SSCP and/or CCNA-Security
Job Source: GStekHARRISON SCHOOL DISTRICT TWO
Colorado Springs, CO, United States
For School Year 2023-2024 261- Work Day Calendar Hourly Pay Rate: $22.76+ (Salary placement is based on experience.) Click on the following link to view the full pay range on the ESP Salary Schedule: https://www.hsd2.org/our-district/financial-transparency Job Summary: Maintain, repair and install personal computer hardware and phone systems soft
Job Source: HARRISON SCHOOL DISTRICT TWOHarrison School District 2
Colorado Springs, CO, United States
Position Type: Support Staff Date Posted: 5/15/2024 Location: Technology For School Year 2023-2024 261- Work Day Calendar Hourly Pay Rate: $22.76+ (Salary placement is based on experience.) Click on the following link to view the full pay range on the ESP Salary Schedule: https://www.hsd2.org/our-district/financial-transparency Job Summary: Mai
Job Source: Harrison School District 2City of Louisville
Colorado Springs, CO, United States
Salary : $57,616.00 - $85,550.40 Annually Location : CO 80027, CO Job Type: Regular Tier 1 Job Number: 2400060 Department: Information Technology Opening Date: 04/25/2024 Overview The City of Louisville is seeking an IT Support Specialist l or II to join our IT department. The IT Support Specialist works under the general supervisi
Job Source: City of LouisvilleAlamosa School District Re-11-J
Colorado Springs, CO, United States
Position Type: Technology/Tech Support Date Posted: 2/22/2024 Location: District - Wide Date Available: ASAP Closing Date: Until filled Computer Support Technician Position Purpose Under the general supervision of the Director of Technology, to maintain the school district's computer and network equipment in operating condition, meeting the t
Job Source: Alamosa School District Re-11-JS2Technologies
Manitou Springs
Job Description Job Description Client Service Technician - Help Desk Support S2Technologies is currently seeking personnel with help desk support experience. As a Client Service Technician/Help Desk Specialist you will provide end-user, system, and network support. This position is responsible for hands-on and/or remote work on end-user and sha
Job Source: S2TechnologiesLockheed Martin
Schriever Afb
**Description:** Who We Are: The Command and Control, Battle Management and Communications \(C2BMC\) Global team is engineering, developing and integrating new capability for the Missile Defense System that currently protects the United States and its allies\. The team, as a whole, is very large but is broken down into many smaller agile teams that
Job Source: Lockheed MartinColorado Springs, CO, United States
***Partner. Energize. Deliver.***
Join our Colorado team as an IT Support Specialist and become an employee of a nationally recognized ***Top Workplace***! We are wanting to fill this position in Denver or Colorado Springs. This person would be the initial point of contact for customers with IT issues. They would be responsible for managing help desk tickets, working them through our processes and procedures and escalating them to appropriate technical expert if needed.
**Benefits, Compensation, Community Involvement and Employee Appreciation**
Each member of the Guarantee team is an essential partner in building our successful future. Guarantee offers a rewarding career path, a competitive salary, and excellent benefits package. This includes an Employee Stock Ownership Plan (ESOP), which is 100% company funded.
The salary range for this position is $45,000 to $55,000. Employees are also eligible for annual discretionary bonuses. We offer a competitive benefits package including medical, dental, vision, accidental, critical illness, life and disability insurances, vacation/sick time, and a matching 401K plan.
We value giving back to our communities through community outreach and volunteering. Some of our favorites being Pedal the Cause, KIDstruction, Big Brothers Big Sisters and more!
**Responsibilities**
* Help-desk triage of incoming calls/tickets for the Colorado Region
* Performs Tier 1 and higher issue resolution for incoming help requests from end users, including installing and upgrading software and installing hardware
* Performs End User application security access maintenance
* Ensures continuous customer support and contact with customer
* Consults with vendors on resolutions to identified issues
* Deployment tasks: Desktop deployment, user creation, Teams rooms, mobile devices, etc.
* Working with end-users to ensure to features are understood
* Training new users on software applications
* Overflow for central region help desk
* Other duties as assigned.
**Qualifications**
* 3+ years IT experience with client, server, and network service delivery
* 3+ years or experience with networking concepts such as DNS, DHCP, SSL, OSI Model, and TCP/IP
* 3+ Years of experience in a professional environment
* 3+ years of experience in PC repair, troubleshooting, deployment, and liquidation
* High School or equivalent diploma
**Knowledge, Skills, and Abilities**
* Customer service - must be able to listen to the needs of the company to best implement features
* Willingness to learn new software
* A desire to be an expert on a rapid timetable
* Ability to explain your findings in a concise, actionable manner
* Ability to learn new skills and information sets quickly
* Exceptional communication skills (verbal and written)
* Ability to identify, analyze, and create consumable documentation and training
* O365 Skills
* Familiarity and knowledge of the following is ideal but not required: Dell Latitude Laptops, Apple iPhones / iPads, Viewpoint Vista, Viewpoint FieldTime, Bluebeam, Dado, Microsoft Teams; Chat, File Storage, Voice, Video, and Rooms, FreshService
* Construction industry experience a plus
* Humble, Hungry, and Smart
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. For more information about Guarantee Electrical Company, please visit
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IT Support Specialist jobs in Colorado Springs, CO, United States
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