Case Manager

San Francisco, CA, United States

Job Details

Level

Experienced

Job Location

CARC - San Francisco, CA

Position Type

Full Time

Salary Range

$27.00 - $28.75 Hourly

Job Category

Nonprofit - Social Services

Description

AGENCY DESCRIPTION:

Huckleberry Youth Programs (HYP) is a critical provider of essential safety net services for high-needs youth and their families in San Francisco and Marin County. For over 50 years, HYP has developed and maintained prevention programs that promote the health and leadership of youth, and, as a result divert youth from violence, crime and gang involvement, as well as other harmful behaviors, including running away, drug/alcohol abuse, risky sexual activities, and involvement in the juvenile justice systems. HYP employs approximately 70 employees and operates on a $7 million annual budget. We offer excellent employee benefits, including full medical/dental coverage and generous vacation time. For more information about our various programs please go to our website at www.huckleberryyouth.org

POSITION SUMMARY:

Huckleberry Youth Programs Project READY (PR) supports youth at Martin Luther King Jr. and Willie Brown Middle Schools. PR is a middle school transition program that provides case management and family engagement focused on supporting youth with their academic and social-emotional skill development. Youth participants are referred from our partner schools when they are struggling with their academic and/or behavioral performance. The ultimate goal is to support them during their 8th grade year and have a successful transition into high school. The Case Manager is a bridge between the program, the youth, their family, their community and the school partner sites. The Case Manager must be able to work within a collaborative process, include families in services, and negotiate successfully with multidisciplinary systems such as middle and high schools.

ESSENTIAL FUNCTIONS:

Facilitate the recruitment and outreach of prospective youth and family participants.

Conduct face to face and/or virtual assessments of youth to identify short/long term goals.

Work collaboratively within the Project READY team to develop interventions and supports for the youth and their families.

Develop and facilitate care planning with specific goals related to their academic and social-emotional learning and development (SEL/D).

Network with other youth providers to establish liaisons and resources.

Maintain ongoing caseload and consistent electronic documentation of contacts with youth, their families and community partners.

Engage participants' families in the program regularly.

Make and maintain contact with school officials, counselors and others associated with the youth.

Act as liaison to the school site and administration.

Co-facilitate, plan & coordinate a 16 week group for program participants

Participate in ongoing training.

Coordinate and attend outings for participants.

Conduct home, community and school visits on a weekly basis for participants.

Assist in the development and implementation of summer intensive programming for rising 8th and 9th graders.

Participate in site staff, team and agency meetings/trainings.

Other duties as assigned.

COMPETENCIES: Maintain an awareness of the agency's mission and work to promote the positive individual and social change goals it embodies. Strong commitment to the well-being of youth, social justice, and a positive youth development approach.

Ability to authentically and meaningfully engage youth and work in partnership with youth.

Ability to manage multiple projects and work independently.

Ability to work and advocate in a collaborative process and negotiate various systems.

Maintain a creative, team-building, cooperative approach to job performance and seek to bring a constructive, problem-solving orientation to all tasks.

Be comfortable with a fast-paced environment that is frequented by youth.

Must be able to address crises as it emerges in multiple settings.

Maintain a high level of confidentiality at all times.

Exercise discretion and professional judgment at all times in keeping with the responsibility carried personally and by the agency for the care and welfare of youth and families.

WORK ENVIRONMENT:

This position primarily works out of the partner school sites. Staff will continue some hybrid work including remote & in-person service delivery. Our office is located at 44 Gough St. This role routinely includes driving and transporting youth. The position also includes the use of standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The office is located in Hayes Valley/Civic Center neighborhoods of San Francisco and is accessible by public transportation but also has a parking lot for staff.

PHYSICAL DEMANDS:

This role requires the ability to talk, hear and sit, to drive your personal and agency vehicles, to be able to lift and/or move up to 10 pounds unassisted.

Qualifications

REQUIRED EDUCATION AND EXPERIENCE:

1. A combination of three years of college and/or relevant experience working with youth and their families.

PREFERRED EDUCATION AND EXPERIENCE: Knowledge of community-based agencies serving adolescents in SF Bay Area strongly preferred

Past experience successfully working with marginalized communities strongly preferred.

Experience working with the SFUSD

Bilingual Spanish - able to perform all areas of job responsibilities in Spanish.

ADDITIONAL ELIGIBILITY QUALIFICATIONS: TB clearance

Valid CA driver's license & clear DMV record

2 years driving experience

Reliable transportation

Bilingual in Spanish & English preferred, stipend provided

COVID vaccine required - we will consider accommodations for disability- and religious-based reasons.

SECURITY CLEARANCE:

1. Must pass the DOJ/FBI background check. Due to our requirements with licensing, candidates with backgrounds including items on this non-exemptible crimes list will not be eligible for exemption at this time.

EQUAL EMPLOYMENT OPPORTUNITY:

Huckleberry Youth Programs is an equal opportunity employer, committed to providing equal opportunity to its employees and applicants for employment without discrimination on the basis of race; color; ethnic background; religion; gender; gender identity or expression; sexual orientation; national origin; ancestry; age; marital status; pregnancy, childbirth, or other related medical condition; disability, including HIV-related conditions; or status as a covered veteran. This policy applies to every aspect of employment, including but not limited to: hiring, advancement, transfer, demotion, layoff, termination, compensation, benefits, training and working conditions.

FAIR CHANCE:

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

ADDITIONAL ELIGIBILITY QUALIFICATIONS: TB clearance

Valid CA driver's license & clear DMV record

2 years driving experience

Reliable transportation

SECURITY CLEARANCE:

1. Must pass the DOJ/FBI background check. Due to our requirements with licensing, candidates with backgrounds including items on this non-exemptible crimes list will not be eligible for exemption at this time.

OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EQUAL EMPLOYMENT OPPORTUNITY:

Huckleberry Youth Programs is an equal opportunity employer, committed to providing equal opportunity to its employees and applicants for employment without discrimination on the basis of race; color; ethnic background; religion; gender; gender identity or expression; sexual orientation; national origin; ancestry; age; marital status; pregnancy, childbirth, or other related medical condition; disability, including HIV related conditions; or status as a covered veteran. This policy applies to every aspect of employment, including but not limited to: hiring, advancement, transfer, demotion, layoff, termination, compensation, benefits, training and working conditions.

FAIR CHANCE:

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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