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SageNet
Tulsa, OK, United States
Company Overview SageNet is a leading managed services provider specializing in connectivity, digital signage, and cybersecurity. The company connects, manages, and protects technologies and devices across widely distributed enterprises. SageNet’s people, processes, and technologies, coupled with its collaborative approach, empowers customers to a
Job Source: SageNetAmazon
Tulsa, OK, United States
Job ID: 2392252 | Amazon.com Services LLC This role is located in one of our approved office locations in Seattle, WA. Want to own the tactical implementation of plans and projects that create an immediate impact on customers and businesses? As a Customer Success Manager with Home & Lifestyle-Amazon Vendor Services, you will work with Amazon’s to
Job Source: AmazonLulaFit
Tulsa, OK, United States
Who We Are At lulafit we are redefining amenity management in commercial real estate by activating shared spaces in the modern workplace. We blend creativity with strategic insights to craft solutions tailored to the unique needs and aspirations of our clients and their tenants. Whether it's designing state-of-the-art fitness centers, cultivating e
Job Source: LulaFitSageNet LLC
Tulsa, OK, United States
SageNet HQ 10205 E 61st St Suite D Tulsa, OK 74133, USA Description Company Overview SageNet is a leading managed services provider specializing in connectivity, digital signage, and cybersecurity. The company connects, manages, and protects technologies and devices across widely distributed enterprises. SageNet’s people, processes, and technolo
Job Source: SageNet LLCDigitalRoute
Tulsa, OK, United States
The world is changing in the way we consume products, from ownership to usership, and DigitalRoute is positioned in the center of the transition. Because, when enterprises pivot to usage-based business models, they often make an unfortunate discovery. Their systems weren’t built to handle the massive data volumes and complexity that usage-based mod
Job Source: DigitalRouteExtraServings, Inc.
Broken Arrow, OK, United States
Ensuring a pleasurable and profitable relationship for our Restaurant Partners Employment type Full Time Posted on 2024-03-26 Location Hamilton, ON $42,000 - $45,000 (CAD) Extra Servings is changing the way restaurants fill their empty seats, and we're growing quickly. Tosupport this growth, we're hiring a Customer Success Manager to start A
Job Source: ExtraServings, Inc.Motorola Solutions
Tulsa, OK, United States
Motorola Solutions Senior Customer Success Manager Seattle , Washington Apply Now Company OverviewAt Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only fee
Job Source: Motorola SolutionsMotorola Solutions, Inc.
Tulsa, OK, United States
Motorola Solutions, Inc. Senior Customer Success Manager Louisville , Kentucky Apply Now At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe,
Job Source: Motorola Solutions, Inc.Tulsa, OK, United States
Department: Customer Success
Employment Type: Full Time
Location: Tulsa, OK
Reporting To: Wayne Farmer
Compensation: $75,000 - $85,000 / year
Description
Interact provides enterprise-grade intranet software that connects over three million employees to leading global names like Levi's, Domino's, Teva Pharmaceuticals, and Technicolor.
Our team of customer-focused problem solvers are passionate about helping organizations to communicate better. We do this together by constantly working to improve every service and product we offer. With offices in New York, Tulsa, and Manchester, we operate across North America, EMEA, and Australia.
Click on any of our vacancies and you'll see one thing in common – they all begin with this message. Why? Because at Interact we treat everyone with the same respect and honesty. Whether you're a developer fresh out of college or a seasoned salesperson, we live the motto that we uphold for our customers: our people are our most valuable assets.
We are looking for an experienced Customer Success Manager to join our growing team in Tulsa, Oklahoma. This position is a hybrid role, working out of our offices 2 days per week, taking into account client visits.
Key Responsibilities
You will have great experience in Customer Success or Account Management in a SaaS organization
You will be enthusiastic, a natural at providing exceptional levels of customer service
Possess a can-do attitude with a bias towards problem-solving and experience in working with complex, multi-divisional, multi-geographical customers
You will deftly build trusted relationships with customers
You will have an attention to detail and meticulous time-management Confident and engaging story teller who motivates, informs and excites people within group settings (able to tell success "stories")
You will have an ability to ask smart questions and listen well - for both the literal answers and the motivations / ambitions / fears that underpin them
You will have a very strong written and oral communication skills that enable crisp decision making and execution by your Success and customer teams
You will have a discipline to manage, organize and constantly re-prioritize many, many open tasks - comfort with an Inbox that's rarely at 0
You will hold a Bachelors Degree or Equivalent Experience
Skills, Knowledge & Expertise
Understand customer health by leveraging the Customer Success Platform to analyze relevant data and interactions
Maintain a deep understanding of the product and speak with customers about the most relevant features/functionality for their specific business needs, and communicate new features and functionality of the product on a regular basis
Function as the customer advocate and provide internal feedback on how we can better serve our customers
Manage all post-launch activity for customers through strong relationship-building, product knowledge, planning and execution
Ensure that a plan is in place with each customer for value-measurement, change management and adoption programs
Increase Customer Retention by conducting regular check-in calls for tactical items and performing strategic business reviews for alignment of objectives and outcomes (including on-site & online meetings)
Track accounts to identify churn risk and work actively to eliminate that risk
Partner with Sales and Professional Services to develop a plan for making our product a part of each customer's core tech stack
Simultaneously manage multiple customers who are at different points in the account lifecycle
Identify opportunities to develop new training materials designed to ensure successful customer adoption and Interact proficiency
Engage in internal product discussions, translating customer usage and feedback into actionable insights and feature ideas
Please note that this role will require travel US-wide
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Customer Success Manager jobs in Tulsa, OK, United States
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