PT Retail Ambassador — Scottsdale, AZ
Scottsdale, AZ, United States
Provide an unparalleled customer experience for every Rothy’s customer
Own all day-to-day customer interactions—in our physical store and across all touch points of the brand—in person, over the phone and online
Support Retail Manager and Assistant Manager in all operational duties
Develop and maintain expert-level understanding of our products and processes including our tools and systems
Elevate customer feedback and identify and escalate opportunities for improvement
Create loyalty by connecting customers with our brand and our community
2+ years retail or hospitality-oriented experience
Excellent people skills—you are approachable, engaging and friendly
Fastidious attention to detail and an enthusiasm to maintain our brand aesthetic in a physical space
Ability to foster connections with our customers both in our store and within our community
Actively contribute towards meeting and exceeding the team’s sales goals
Availability to work weekends, evenings and holidays, minimum 16 hours a week and will help to ensure the store maintains established Hours of Operation to meet customer expectations Ability to work on your feet up to 8 hours a day in a busy store environment; ability to lift up to 25 pounds
Passionate about our brand story and product
Unflappable. Has the ability to quickly problem solve for all potential customers
Self-motivated with a desire to go above and beyond to establish Rothy’s as a leader in customer experience
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