Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Lehman Consulting and Recruiting
Richardson
Job Description Job Description The Opportunity: We're delighted you've chosen LCR to assist you in finding your ideal professional match. We'll assist you in reaching, stretching, and realizing your full potential. Increase your chances of success by creating your own personalized professional path. Earn More with Market-Leading Compensation.
Job Source: Lehman Consulting and RecruitingMCI Careers
Dallas, TX, United States
LOCATION Dallas, TX JOB TYPE Full-Time & Part-Time PAY TYPES Hourly + Bonus SALARY $13.10 - $17.10 / hour BENEFITS & PERKS LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATI
Job Source: MCI CareersValorVIP
Dallas, TX, United States
POSITION OVERVIEW - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in
Job Source: ValorVIPPrideStaff
Irving, TX, United States
We are seeking a Bilingual Tier I Help Desk to join our team! Are you looking for growth opportunities? This may be the role for you! Responsibilities: You will resolve computer-related issues for your clients. Provide technical assistance with computer hardware and software Resolve issues for clients via phone, in person, or electronically Recom
Job Source: PrideStaffMass Markets
Dallas, TX, United States
POSITION OVERVIEW TECHNICAL SUPPORT REPRESENTATIVE (PART-TIME) As a technical support representative, you will handle blended inbound phone interactions with residential and business customers. You will troubleshoot account issues, provide general customer service, and up-sell customers on products and services when appropriate. There are a wide
Job Source: Mass MarketsAperia
Dallas, TX, United States
Summary Join Aperia Solutions, a leader in SaaS solutions for the Payments and Compliance industries. Aperia is a Texas-based fintech and managed consultancy firm that creates custom SaaS applications and other software-based solutions for the payments, banking, and processing industry. Founded in 1999, Aperia offers business intelligence, risk ma
Job Source: AperiaMCI Careers
Dallas, TX, United States
POSITION OVERVIEW TECHNICAL SUPPORT REPRESENTATIVE (FULL-TIME) As a technical support representative, you will handle blended inbound phone interactions with residential and business customers. You will troubleshoot account issues, provide general customer service, and up-sell customers on products and services when appropriate. There are a wide
Job Source: MCI CareersMass Markets
Dallas, TX, United States
POSITION OVERVIEW TECHNICAL SUPPORT REPRESENTATIVE (FULL-TIME) As a technical support representative, you will handle blended inbound phone interactions with residential and business customers. You will troubleshoot account issues, provide general customer service, and up-sell customers on products and services when appropriate. There are a wide
Job Source: Mass MarketsDallas
Job Description Job Description
About Centerbase
At Centerbase, you’ll get the best of both worlds: the fast-paced dynamo of startup-esque growth with the additional stability of a larger company. At our core, we provide legal software to mid-size law firms, helping them to meet the modern expectations of clients and legal professionals while reaching their optimal productivity and profitability levels. As a company, we look at ourselves as more than merely providing a software platform. We come to work every day dedicated to streamlining the client lifecycle, providing ingenuity and commonsense measures for both attorneys and the clients they serve.
Our belief and commitment are built on 3 Centerbase core values:
Own it with Action, Better Everyday, Win as One
Job Description:
Are you passionate about helping others? Are you a fast learner who enjoys solving problems and working collaboratively to find solutions? Do you enjoy a team environment where your voice is heard and you can have real input into decision-making? Are you looking for a career, not just a job, with opportunities for advancement? If so, Centerbase might be the place for you.
We’re looking for a passionate, tech-savvy problem-solver who can learn at a fast pace, and consistently deliver quality customer service. Previous application support experience is required, as well as a positive attitude and a desire to learn more!
What You’ll Be Doing:
As a Technical Support Representative at Centerbase, you’ll take on a dynamic role that includes providing technical assistance, troubleshooting and resolving customer problems, interfacing with other teams on various product issues, and contributing to our growing library of support tools and resources.
The Technical Support Representative is expected to master the Centerbase suite of products and ensure our customers get answers to questions quickly and effectively.
Responsibilities:
Become an expert on our product.
Provide end-user support on Centerbase software.
Manage multiple support requests through phone and email, prioritizing where necessary to ensure vital business practices retain continuity.
Provide knowledge transfer and hands-on support post-implementation.
Contribute your ideas and suggestions on how to constantly improve how we provide our solutions and services.
Work with our software development team to create solutions to problems or issues you uncover with clients or partners.
Interface with management, partners, and clients within and outside the organization.
Who You Are / Qualifications:
High energy and driven, yet empathetic and caring.
2-3 years in a similar role
Curious and with a strong appetite to learn new things.
Interesting, fun, funny, and otherwise a nice person to work with.
Ability to easily communicate with others about technical topics.
Ability to adapt and work efficiently in a fast-paced environment.
Ability to build rapport with diverse and differently motivated individuals, groups, and departments.
Demonstrable “do whatever it takes” attitude to get the job done.
Location: Dallas, TX (Hybrid)
Email Alert for Technical Support Representative jobs in Dallas
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.