Marketing Campaign Manager

Memphis, TN, United States

Description

Location: On site, within First Horizon Company major market footprint

Summary

Provide strategic counsel and support to business lines through development of strategies and programs for promoting company products, community awareness and/or the enhancement of the Customer Experience. Works under minimum supervision with focus on national programs and general latitude in decision-making responsibility.

Key Responsibilities Include

Deep understanding of and advocacy for key client segments and ability to align line of business goals to marketing strategies that target those audiences with a client-centric approach.

Leads design, development and execution of end-to-end, offer-based integrated marketing campaigns for acquisition, deepening and retention across client segments and the overall buyer journey.

Applies intelligence and insights of clients, competition and industry trends to enhance development and performance of marketing campaigns. Uses client segmentation and personas to influence channel and creative strategy, reasons to believe, etc.

Utilizes strong analytical ability to design and evaluate end-to-end client experience across multiple channels and client touch points.

Sets well defined goals for marketing programs and opportunities for testing and optimization.

Provides ongoing reporting, campaign insights and pacing toward goal to stakeholders.

Builds strong relationships and work collaboratively with other marketing teams, Bank stakeholders and agency partners to ensure optimal campaign orchestration and performance

Articulates and advocates for marketing campaign development needs and works with key stakeholders to ensure implementation, communication plans are in place.

Collaborates with partner Marketing teams to measure program success and optimize accordingly, consistently planning, supervising and tracking performance to reach and convert right target audiences

Qualifications Include

Bachelor’s degree in marketing or a related field, higher level degree preferred

Minimum 8-10 years demonstrated marketing experience

Omnichannel marketing campaign experience required

Banking / financial services experience a plus

Experience, Skills and Competencies:

Experience leading and managing marketing campaigns in a variety of advertising platforms

Experience with personalization practices across channels a plus

Superior change management and leadership skills

Ability to negotiate and influence others

Independent decision making ability

Strong interpersonal and communications skills

Strong attention to detail, analytical skills and data-driven thinking

Inherent growth mindset and ability to adapt and thrive in a changing workplace

Demonstrates and exemplifies those values and characteristics which are essential to the Marketing Team’s success:

Great attitude : realize that the energy and attitude they bring, impacts not only their performance but the performance of those around them

Transparency : are direct, factual, and straight-forward

Flexibility : ask questions for greater insight, and make recommendations relative to alternatives, options or other solutions

About Us

First Horizon is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately ~7,300 associates and ~418 banking centers throughout the southeastern United States. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. First Horizon has been recognized as one of the nation’s best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.

Benefit Highlights

• Medical with wellness incentives, dental, and vision

• HSA with company match

• Maternity and parental leave

• Tuition reimbursement

• Mentor program

• 401(k) with 6% match

• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Corporate Diversity Commitment:

We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.

Follow Us

Facebook (https://www.facebook.com/FirstHorizonBank)

X formerly Twitter

LinkedIn (http://www.linkedin.com/company/first-horizon-bank)

Instagram

YouTube (https://www.youtube.com/channel/UCEVs5OMj-b0H9Dr5Q209_-Q)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)