Sr. Manager, Product Management

San Francisco, CA, United States

About Gap Inc.

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.

This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity and lead boldly? Join our team.

About the Role

In this role, you will partner with business leaders and engineers to build custom software that powers our iconic brands of Gap, Old Navy, Banana Republic, and Athleta. You will help define the product roadmap by working with other product management counterparts and leaders to understand upcoming capabilities to positively impact the customer experience.

As a Sr. Product Manager supporting our Bottom of Funnel ecommerce experience, you will work with your product management counterparts and leaders to understand upcoming capabilities and help to scope out the best-in-class ecommerce customer experience. You will collaborate with dependent product teams to ensure that the end-to-end implementation journey is thorough and thoughtful. You will write robust requirements, prioritize the backlog, and work closely with the engineering teams to deliver and test quality software.

What You'll Do

Manages roadmaps for multiple features across the Bottom of Funnel ecommerce experience; articulates user needs, pain points, user impact, and desired outcomes for features.

Assesses customer impact and business impacts to drive alignment on goals/projects.

Customer focused mindset and experience in test and learn strategies to optimize Bottom of Funnel experience.

Define the product roadmap by working with your product management counterparts and leaders to identify and drive forward new capabilities.

Write robust requirements, prioritize the backlog, and work closely with the engineering teams to deliver and test quality software.

Develop and manage project plans and key stakeholder engagement strategy on all initiatives.

Build relationships with key business partners and other brand stakeholders; articulates product needs clearly and succinctly to different audiences and cross functional partners.

Develop in-depth knowledge of industry trends and standards to introduce the continual process, tool and methodology improvements.

Identify, measure, and interpret results to validate product strategy; Provide research, analysis, and support for identifying, evaluating, and resolving strategic opportunities

Influence strategy for area/team

Forecast ROI, regularly report on product performance post launch, drive product adoption, and lead the vision for the optimization plan

Build relationships with key business partners and other brand stakeholders; articulates product needs clearly and succinctly to different audiences and cross functional partners

Who You Are

Experience in designing, developing and implementing platforms, APIs, and/or complex customer capabilities.

Experience working with large software engineering teams both within and outside of your domain.

Demonstrate technical acumen; ability to influence and debate solutions with technical team members, to understand technology solutions and potential tradeoffs and to represent technical concepts to nontechnical stakeholders.

Ability to assess relatively complex situations and analyze data to make judgments and recommend solutions.

Sound knowledge of concepts and procedures specific to own subject area and a basic understanding of the procedures in other relevant areas.

Experience partnering with third party vendors to drive strategic ideation sessions, roadmap capabilities, and all required technical integrations across the Gap landscape

Demonstrated ability to adapt tactics and strategies to fast moving, rapidly evolving marketplace required

3-5 years of experience as a product manager owning technical products working in a modern software development-based enterprise environment

Benefits at Gap Inc.

Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.

One of the most competitive Paid Time Off plans in the industry.*

Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*

Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*

Employee stock purchase plan.*

Medical, dental, vision and life insurance.*

See more (https://corporate.gapinc.com/en-us/careers/gap-inc-careers/gap-inc-benefits) of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Salary Range: $161,300 - $213,700 USD

Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

US Candidates

Please note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc’s quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.’s face mask and proof of vaccination policy as said policy is no longer effective.