Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Splunk
San Jose, CA, United States
Description Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so ma
Job Source: SplunkSupermicro
San Jose, CA, United States
Job Req ID: 24682 About Supermicro Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedente
Job Source: SupermicroPalo Alto Networks
Santa Clara, CA, United States
Company Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things
Job Source: Palo Alto NetworksPoshmark
Redwood City, CA, United States
Confidence can sometimes hold us back from applying for a job. Here's a secret: there's no such thing as a "perfect" candidate. Poshmark is looking for exceptional people who want to make a positive impact through their work and help create an organization where everyone can thrive. So whatever background you bring with you, please apply if this ro
Job Source: PoshmarkSuper Micro Computer, Inc.
Alviso, CA, United States
Job Req ID: 24684 About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unpreceden
Job Source: Super Micro Computer, Inc.Zuora
Redwood City, CA, United States
OUR VISION: THE WORLD. SUBSCRIBED. Customers have changed. They’re looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence. In the old world (let’s call it the Product Economy) it was all abo
Job Source: ZuoraSupport Revolution
San Jose, CA, United States
Select how often (in days) to receive an alert: Create Alert Location: San Jose, California, United States About Supermicro: Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the
Job Source: Support RevolutionClari
Sunnyvale, CA, United States
Clari’s Revenue platform gives forecasting accuracy and visibility from the sales rep to the board room on revenue performance - helping them spot revenue leak to answer if they will meet, beat, or miss their sales goals. With insights like this, no wonder leading companies worldwide, including Okta, Adobe, Workday, and Zoom use Clari to drive reve
Job Source: ClariSanta Clara, CA, United States
Client is currently seeking multiple DevOps Support Engineers to join our team in Santa Clara, CA. As a member of the customer success team and reporting to the director of customer success, you will be responsible for teaming with your support counterparts and troubleshooting the various issues that our clients face with our Client's Cloud Center product suite. You will also be a key point of customer contact from a technical support perspective, working to ensure our customers are successful with their deployments and receive exemplary customer service.
Primary Responsibilities:
Act as an integral member of the support team, taking responsibility for solving incidents from a technical perspective. Play a key role in formulation of FAQ's and execution process and procedures.
Conduct technical trouble shooting sessions with customers.
Help deliver customer installs.
Train and support Client's indirect channel partners.
Act as a product enhancement feedback loop with product management and engineering.
Help with development of internal and customer facing documentation.
Help triage and document bugs and enhancements requests as seen in the field.
Desired Skills & Experience: Three to five+ years experience as technical support level 2 resource for an enterprises in a similar or related fields (cloud management, systems management, PaaS).
Knowledge of cloud computing and technologies like AWS, VMware, OpenStack is a must.
Knowledge of software application frameworks.
Expert knowledge in cloud infrastructure concepts.
Excellent writing and interpersonal communication/relationship skills.
Ability to work effectively and manage multiple customer support issues
simultaneously.
Self-motivated with strong self-development ability.
Ability to thrive under pressure, self-manage and prioritize activities.
Previous start-up experience, a plus.
Technical: Understanding of PaaS concepts.
Understanding Application Frameworks.
Previous experience working with cloud providers.
Experience with Windows and Shell Scripting.
Nice to Have: Experience in using or integrating with Systems Management Technology.
Hands-on experience with PaaS tools or other cloud management software.
Email Alert for Sr. Support Engineer jobs in Santa Clara, CA, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.