Project Manager III

, CA, United States

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department Overview

The Service Transition team is an integral part of Centralized Managed Services Operations (CMSO), supporting customers and services across the breadth of MSI. An aspect of the Service Transition team’s mission is to manage global Cyber-security deployments. Known as Managed Detection & Response (MDR), the Project Manager will intake new MDR sales, collaborate with multiple teams, monitor equipment ordering and delivery, and maintain detailed checklists of tasks to complete projects within expedited timeframes. The team is designed to ensure operational readiness for new MDR customers. The Service Transition Project Manager not only provides all management and oversight of the MDR deployments, but also drives initiatives for process and tool improvement. The team utilizes a variety of supporting tools and processes to ensure the quality of implementations.

Job Description

The Managed Detection & Response (MDR) Project Manager (PM) is responsible for the coordination, planning, scheduling and control over assigned MDR projects through the entire project life cycle, as well as driving identified initiatives assigned while exploring opportunities for efficiency in processes.

The PM is expected to:

Manage multiple MDR projects, varying in size and complexity, and adhering to a committed schedule with milestones.

Develop and maintain a detailed project plan from Sales handover to active Cyber-Security monitoring..

Demonstrate best practices for developing schedules, with the ability to identify and manage the challenges and Change Requests.

Able to follow BOTH a waterfall methodology and Agile project plan, occasionally balancing between the two strategies.

Responsible for working with resource managers and ensure key participants are allocated / assigned for project support.

Identify resource constraints or deficiencies and lobby for appropriate support and/or subject matter expertise when needed.

Act as the point of contact for stakeholders and the project team, communicating project status, reporting critical project challenges, and escalating issues as warranted.

Monitor project execution to ensure all obligations are met, and drive projects to completion as per schedule and scope commitments.

Quickly identify and communicate any changes to scope or expectations, following the Change Request process to determine impact to the resource plan and schedule.

Identify and track risks and issues along with their potential impact, while driving mitigation strategies and corrective actions.

Drive the project team to identify dependencies, evaluate options, and take appropriate actions to align and/or exploit efficiencies.

Ability to analyze, make recommendations, and implement process improvements.

Effectively coordinate the project close-out and conduct lessons learned, while documenting and storing all assets for reference.

Work with Management and Senior Project Management to assist in accomplishing key initiatives, inclusive of goals focused on cycle time and/or cost reduction.

Consider opportunities for efficiency improvements and suggest ideas for process or policy enhancements.

Assist in mentoring junior or new Project Managers added to the organization.

Bachelor's degree in Business, Engineering, or related field along with 3+ years of experience in a Project Management role

Evidence of some formal Project Management training and familiarity with Project Management terminology

Demonstrated success in leading initiatives or projects/ assignments

Ability to drive logistics and think strategically

Experience and competency with office tool suites (e.g. MS Office, Google Suite)

Experience with a project management tool (e.g. MS Project, Smartsheet, Planview, etc.) preferred

Strong interpersonal skills and the ability to influence others to achieve project objectives

Excellent written and verbal communications skills

Organized and able to multitask in a high paced environment

Basic Requirements

Bachelor's degree and 3+ years of related experience

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

No

Our U.S. Benefits include:

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

9 Paid Holidays

Generous Paid Time Off Packages

Employee Stock Purchase Plan

Paid Parental & Family Leave

and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

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