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Beam Therapeutics
Cambridge, MA, United States
Position Overview: Beam is looking for a highly motivated, passionate, and collaborative marketer to join our growing Product & Portfolio Strategy team. The Product Director, BEAM-101 will shape the development and execution of the U.S. launch plan for Beam’s lead asset, BEAM-101, an ex vivo autologous hematopoietic stem cell-based gene the
Job Source: Beam TherapeuticsDiversified
Boston, MA, United States
Product Portfolio Manager Boston, MA, USA * Virtual Req #3606 Sunday, June 23, 2024 At Diversified, we don't just follow tech trends - we set them by leveraging the best in technology and ongoing advisory services to transform businesses. Our comprehensive suite of solutions is engineered to help our clients build connections that make a differe
Job Source: DiversifiedDiversified
Boston, MA, United States
Product Portfolio Manager Boston, MA, USA * Virtual Req #3606 Sunday, June 23, 2024 At Diversified, we don't just follow tech trends - we set them by leveraging the best in technology and ongoing advisory services to transform businesses. Our comprehensive suite of solutions is engineered to help our clients build connections that make a
Job Source: DiversifiedDiversified
Boston
Product Portfolio Manager Boston, MA, USA ● Virtual Req #3606 Sunday, June 23, 2024 At Diversified, we don't just follow tech trends - we set them by leveraging the best in technology and ongoing advisory services to transform businesses. Our comprehensive suite of solutions is engineered to help our clients build connections that make a difference
Job Source: DiversifiedDiversified
Boston, MA, United States
At Diversified, we don't just follow tech trends - we set them by leveraging the best in technology and ongoing advisory services to transform businesses. Our comprehensive suite of solutions is engineered to help our clients build connections that make a difference – whether by inspiring viewers, engaging associates, motivating audiences, or s
Job Source: DiversifiedAscend Learning
Burlington, MA, United States
We Impact Lives Through Purpose-Driven Work in A People First Culture Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data driven solutions across the lifecycle of learning. Our values-driven culture unifies our teams and inspires a mindset of action, innovatio
Job Source: Ascend LearningHarvard University
Cambridge, MA, United States
66204BRAuto req ID:66204BRJob Code:360058 Admin Offcr/SrIndiv Contrib Department Office Location:USA - MA - Cambridge Business Title:Portfolio Director, PPESub-Unit:------------ Salary Grade (https://hr.harvard.edu/salary-ranges#ranges) :058Time Status:Full-time Union:00 - Non Union, Exempt or Temporary Basic Qualifications: Minimum 5 years of expe
Job Source: Harvard UniversityHarvard University
Cambridge
66204BRAuto req ID:66204BRJob Code:360058 Admin Offcr/SrIndiv Contrib Department Office Location:USA - MA - Cambridge Business Title:Portfolio Director, PPESub-Unit: Salary Grade (arvard.edu/salary-ranges#ranges) :058Time Status:Full-time Union:00 - Non Union, Exempt or Temporary Basic Qualifications: + Graduate degree required. + Minimum 5 years o
Job Source: Harvard UniversityWaltham, MA, United States
Dynatrace is seeking a Director of Customer Education, who will be responsible for designing, developing, and executing comprehensive educational programs to empower our customers with the knowledge and skills necessary to maximize their success with our product. The Director of Customer Education will lead a team of enablement program managers, advisors and instructional designers to provide engaging and effective learning channels to customers, partners and internal employees with a variety of preferred learning styles. This role requires a blend of strategic thinking, instructional design expertise, and leadership capabilities to drive impactful learning experiences that contribute to customer satisfaction, retention, and advocacy. The Director of Customer Education will also collaborate closely with cross-functional teams such as go-to-market, product teams, sales and marketing to ensure alignment between educational initiatives and business goals, as well as continuously assessing and improving the effectiveness of our customer education efforts.
Responsibilities
Develop a strategic vision and roadmap for customer education initiatives aligned with company objectives,
thereby leveraging customer education to drive adoption, retention and growth.
Spearhead the design and development of educational channels, including online courses, tutorials, webinars, live
training and product onboarding offerings while utilizing instructional design best practices.
Define a learning strategy, combined with a content management strategy to drive development efficiency and
quality of learning content.
Manage a team of enablement program managers, advisors and instructional designers, providing guidance,
mentorship, and support to ensure high-quality deliverables and professional growth.
Collaborate with product management, marketing, customer success, customer support and other departments
to identify educational needs and opportunities throughout the customer journey.
Establish metrics and key performance indicators (KPIs) to measure the effectiveness and impact of customer
education programs, regularly analyzing data to drive continuous improvement.
Engage with customers directly through workshops, seminars, and other events to gather feedback, understand
their learning preferences, and promote ongoing learning and skill development.
Stay informed about industry trends, best practices, and emerging technologies in customer education,
integrating relevant innovations into our strategies and approaches.
Manage budgets, resources, and vendor relationships effectively to optimize the efficiency and scalability of
customer education initiatives.
Act as a thought leader and advocate for customer education internally, promoting its importance and
demonstrating its impact on customer satisfaction, retention, and overall business success.
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Email Alert for Director, Product Portfolio jobs in Waltham, MA, United States
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