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NETWORK TECHNICIAN-Information Technology

El Cajon, CA, United States

NETWORK TECHNICIAN-Information Technology Casino, 5485 Casino Way, El Cajon, California, United States of America Req #14249

Monday, April 15, 2024

The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of people…a Tribe living together, farming, hunting and fishing to survive.

Much has changed since that time. Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region.

One attribute that remains unchanged, however, is Sycuan's sense of community. Sycuan is more than just a business. Sycuan is a community of people working together toward a common goal. Whether you work in our state-of-the-art Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family.

Job Purpose:

Provides support for the enterprise network services availability.

Job Duties and Responsibilities:

(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)

Supports enterprise network services availability by implementing, maintaining and monitoring network performance, resolving intermediate network infrastructure, IP telephony, infrastructure cabling,network security technologies, Cisco routers, switches, wireless, firewalls, Intrusion Prevention Systems, Virtual Private Network, Unified Communication, Email Security, and Web Security, and providing data backup and recovery services to comply with disaster recovery plan. - 50%

Provides technical support for computer hardware and software by answering incoming help desk phone calls, providing personal service to computer users, installing PC hardware and software, configuring PC workstations and troubleshooting system failures. - 40%

Assists IT Operations Manager by completing special projects as assigned. - 10%

Job Specifications:

Education and Experience:

CompTIA A+/N+ certification or higher in good standing

4 years of IT support experience oran Associate's Degreein IT or related field

Information Technology experience in a casino or gaming environment

Skills and Knowledge:

Proficiency innetwork connectivity practices, routing, and switching terminology, network cabling best practices, and interconnectivity solutions

Working knowledge of Microsoft Active Directory service and support functions, account creation, group assignment, account suspension, and password changes

Working knowledge of advanced PC hardware and software installation, troubleshooting, and diagnostic skills

Working knowledge of advanced Microsoft Office troubleshooting and diagnostic techniques

Working knowledge of local and network printing services, connectivity, hardware maintenance, driver installation, and industry standard troubleshooting skills

Working knowledge of Client/Server application deployment and best practices

Working knowledge of telecom (phone) service and support practices, voicemail creation, and maintenance techniques

Ability to effectively communicate problems, resolutions, and instructions to non-IT personnel

Ability to interact effectively with a diverseteam memberpopulation

Ability to communicate effectively in the English language

Ability to maintain confidentiality and objectivity

Ability to maintain professionalism and composure

Detail-oriented

Ability to appear for work on time

Ability to work any shift (24/7)

Ability to understand and follow verbal directives and written directions

Ability to accept constructive criticism

Ability to stand and walk for up to eight hours

Ability to bend, stoop, grasp, push and pull

Ability to lift up to 50 lbs

Direct: None

Indirect: None

If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team!

Casino, 5485 Casino Way, El Cajon, California, United States of America

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NETWORK TECHNICIAN-Information Technology jobs in El Cajon, CA, United States

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