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Tech

West Memphis, AR, United States

**THIS IS AN ENTRY LEVEL POSITION**

Receive all laptop and parts orders accurately and in accordance with documented process, confirming that the product matches our ordering expectations

Test laptops according to all testing protocols and inspect for any additional issues or observations that may be significant to the customer

Troubleshoot and repair laptops according to refurb template or instructions provided by your team leader with the end product being a sellable unit

Fill out all refurb forms accurately to ensure sales and customers know the exact condition of the unit

Disassemble laptops with cautious efficiency, ensuring all parts are correctly disassembled and sorted

Add functioning parts accurately to inventory according to part numbers

Act as a customer advocate, keeping an eye out for any defects that may negatively impact the customer

Alert your team leader of any issues and help to find the rood cause producing the issue

Bring suggestions for improving processes to your team leader

Mon-Thur (8a - 6:30p)

10 hours per day excluding breaks.

Apply

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