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Marriott
Montgomery Village, MD, United States
Job Summary: Front Desk Agents at Marriott are responsible for providing a warm welcome and delivering exceptional service to guests from check-in to check-out. This role is crucial in creating a positive first impression and ensuring that all guest needs are addressed with professionalism and courtesy. Responsibilities: - Greet guests upon arrival
Job Source: MarriottMarriott
Frederick, MD, United States
Job Summary: Front Desk Agents at Marriott are responsible for providing a warm welcome and delivering exceptional service to guests from check-in to check-out. This role is crucial in creating a positive first impression and ensuring that all guest needs are addressed with professionalism and courtesy. Responsibilities: - Greet guests upon arrival
Job Source: MarriottAffordable Care
Montgomery Village, MD, United States
**Overview** **Come join our team as a Dental Front Office Assistant!** This position is more than just a job, it is an opportunity to do what **YOU** love and get paid to do it! You will enjoy a fulfilling career like no other and will play a vital role in changing the lives of our patients. Together with our experienced dentists and lab professio
Job Source: Affordable CareSport & Health
Frederick, MD, United States
** Front Desk Associate** **Job Category****:** Front Desk **Requisition Number****:** FRONT014467 Showing 1 location **Job Details** **Description** **Summary Objective:** Front Desk Associates are responsible for providing exceptional service to members, guests, visitors and staff at the front desk, both in-person and over the phone. Front Desk A
Job Source: Sport & HealthScenthound
Clarksburg, MD, United States
Perks and Benefits: Direct career growth path to Management positions (Ass. Manager, Manager) and additional options Competitive hourly base pay, plus tips; sales bonuses Complimentary service membership About the Position: The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional
Job Source: ScenthoundAmerica's Best Contacts & Eyeglasses
Montgomery Village, MD, United States
America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow, with 950 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price. For more details about America's Best
Job Source: America's Best Contacts & EyeglassesHilton
Ballenger Creek, MD, United States
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Full and part time postions available. Flexible Hours. Hiring now with no experience required. Great benefits and promotions from within.
Job Source: HiltonHilton
Frederick, MD, United States
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Full and part time postions available. Flexible Hours. Hiring now with no experience required. Great benefits and promotions from within.
Job Source: HiltonFrederick, MD, United States
The Front Desk Representative facilitates the flow of patient information across the continuum of care, including data collection of insurance demographics when a patient arrives at the practice site. Performs duties necessary to ensure patients are scheduled, checked in, and checked out an accurate and timely manner. Performs patient registration, patient financial services and data entry, greeting and referring patients, answering routine/administrative inquiries, and general office support activities as appropriate.
Essential Duties and Responsibilities:
Perform job in accordance with Company Mission, vision and goals.
Provides exceptional customer service to patients and their families.
Exercises confidentiality in all areas, abiding by HIPAA rules and regulations.
Collects and verifies all demographic, Insurance and Financial information and enters information into Electronic Medical Record (EMR).
Assists patients with Phreesia tablets and medical forms, as necessary.
Obtains patient emails for patient portal registration.
Collects co-pays, co-insurances, deductibles and past due balances for all patients. Performs daily reconciliation of all money collected.
Processes patient intake forms and schedules follow up appointments through EMR.
Schedules follow up appointments in accordance with insurance guidelines.
Organizes and performs work effectively and efficiently and demonstrates standards of performance ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence.
Ensures all necessary paperwork and documentation (i.e.: referrals, ID, insurance cards, etc.) are up to date and present at the time of service.
As needed, handles phone inquiries from patients and others, screens calls to ascertain nature and urgency of inquiry and refers callers to the appropriate personnel.
Makes appointments via telephone, patient portal and in-person.
Responsible for copying, barcoding, and scanning medical records, as needed.
Responsible for maintaining cleanliness of patient waiting area.
Prepares procedure packets.
Participate in and complete all required trainings and in-services.
Performs other duties as assigned.
Minimum Qualifications: High School Diploma, or equivalent.
Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook).
Must have excellent written and oral communication skills, including exceptional customer service.
Must be able to establish and maintain effective working relationships with doctors, clinical staff, other co-workers and the public.
Must be able to work individually as well as within a team.
Must be able to accurately collect and maintain money.
Must be able to follow both verbal and written instructions.
Must be able to work a flexible schedule.
Must be able to respond with patience and understanding during stressful conditions related to patient health and emergent situations.
Must be able to multi-task and prioritize.
Must demonstrate extreme attention to detail.
Must possess strong organization skills.
Must be able to problem solve and use reasoning.
Must be able to meet predefined quality standards.
Must maintain and project a professional attitude and appearance at all time.
If working in an ASC, must provide proof of influenza vaccination annually (must wear a procedure mask if refusing the flu vaccine).
If working in an ASC, must complete two (2)-step PPD.
Must complete all regulatory competencies in accordance with working in the ASC.
Must have a working knowledge of the healthcare field and medical specialty, as well as medical terminology.
All staff are expected to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performance.
Preferred Qualifications: Associate's Degree from an accredited college or university.
One (1) year of prior experience working with an Electronic Medical Record (EMR).
Driving/Travel:
The employee must have reliable transportation. Travel for this position may be required up to 25%. While the primary workplace may be closest to the employee's home, work assignments could be in any of the Company's locations.
Email Alert for Front Desk Representative jobs in Frederick, MD, United States
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