Program Support Specialist
New York, NY, United States
JOBDEFINITION:
Fully remote position, provides support to the program and program staff under the supervision of the management team.
EDUCATION REQUIRED:
High school diploma or equivalent. Bachelors Preferred.
EXPERIENCE REQUIRED:
Administrative experience with a team coordinating mental health and/or substance use treatment
Computer skills including all Microsoft programs
Proven ability to navigate the Internet
DUTIES AND RESPONSIBILITIES:
Provides program support and expedites access to program services
Assists with outreach and follow-up through phone calls with clients and/or providers. Documents all outreach attempts and correspondence in the electronic health record
Assists with scheduling appointments for the team, including but not limited to, weekly case assignments, intakes, health monitoring, toxicology, etc. for program clients.
Addresses and assists with transportation scheduling/changes/issues for program clients
Daily check and follow-up on ICRS and MRU emergency room/hospital alerts through identified workflow
Attends daily and weekly MRU huddles, as well as, weekly MRU program meetings, and records minutes to be reviewed by MRU's Clinical Manager.
Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and A Culture that makes better decisions, drives innovation, and delivers better business results.
Complete QI Training during onboarding and participate in QI refresher training as
Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and A Culture that makes better decisions, drives innovation, and delivers better business results.
Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines.
Ability to attend annual agency functions in person, including but not limited to Staff
Other duties as assigned.
BENEFITS:
We offer an attractive and competitive benefits package for full time employees which includes but not limited to:
Medical
Dental
Vision
$0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit
Flexible Spending Account
403(b) retirement plan
Long Term and Short Term Disability
Legal Plan
Dependent Care Expense Account
Life Insurance/Supplemental Life Insurance
Pet Insurance
HRA
Training programs including a Mentorship program
Employees may be eligible for Federal/Public Student Loan Forgiveness
Career growth and Promotional opportunities
Employee Perks and Discounts to Broadway shows and more
5 Personal Days, 10-20 Vacation Days, 12 Sick Days, 12 Company Paid Holidays-yearly and so much more.
If interested please apply via this ad or fax your resume to HR DIRECTOR, CAROL OTERO at 516-396-0553.
Central Nassau Guidance & Counseling Services , Inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services. Awarded Newsday/Dan papers Top Long Island Work Place 2019-2023, 5 years in a row.
Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives.
Engage your passion and CHOOSE a career & employer where you can use your vital energy to make a difference.
It is the policy of Central Nassau Guidance and Counseling Services, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Central Nassau Guidance and Counseling Services, Inc. prohibits any such discrimination or harassment.