Insurance and Claims Management Associate

City of Yonkers, NY, United States

Job Description Job Description JOB DESCRIPTION JOB TITLE: Insurance and Claims Management Associate DEPARTMENT: Risk ManagementFLSA: Non-Exempt REPORTS TO: Director of Risk Management

LOCATION: Yonkers, NY (2 days a week remote)

SALARY: $70,000.00 - $75,000.00

BENEFITS AND PERKS:

$1,000 Sign-on and Retention Bonus

$1,000 Employee Referral Program

Medical, Dental and Vision after 30-days with up to 85% paid by Employer

Paid Vacation, Sick and Personal Time

Tuition Reimbursement and Life Insurance

Pension Plan and Voluntary 403b Plan

Employee Loan Program

Hybrid after 90-days

Free Parking

Staff Development and Promotional Opportunities

Summary: The Insurance and Claims Management Associate is a dynamic position in a rapidly growing risk management department at a non-profit organization that develops affordable housing, and provides social services to homeless individuals in NYC and Westchester County. This role will provide support to the Director of Risk Management in the maintenance of the insurance portfolio for the company and its affiliates in the areas of loss control, incident reporting, third party vendor insurance compliance, claims administration and insurance policy negotiation. The Insurance and Claims Management Associate will also play a prominent role in collecting and maintaining data related to incidents/accidents, fleet maintenance, insurance certificates, and legal matters, and will liaise between departments to ensure compliance and accountability.

Duties Include but are not limited to:

Collect data used for the marketing and renewal of insurance policies, including schedule of values, financial information, payroll figures, loss runs, etc. Coordinate between internal departments and insurance broker & carrier partners as needed.

Assist in the completion of applications and submission data for insurance coverage, including (but not limited to) general liability, automobile, property, worker’s compensation, management liability and project specific insurance for construction projects. Maintain a company master schedule of insurance.

Management of insurance certificates, including maintaining the vendor files and confirm conformance with requirements, request renewals upon expiration, scan and save in vendor files. This individual will also coordinate requests from various stakeholders to provide evidence of Westhab’s insurance program.

Provide support for claims administration, including sending out notification of claims to brokers and carriers, handling information requests and maintaining organized and complete claims files. Maintain Westhab’s claim & litigation log.

Review, maintain and compile reporting materials across all risk management data. Assist with running reports, charts and exhibits to be used in presentation materials to highlight risk management information to stakeholders. Westhab utilizes the enterprise risk management software system Origami to maintain and report on relevant risk management data.

Provide support and conduct site inspections and walkthroughs as needed. This includes keeping detailed notes of findings, documenting suggested loss control recommendations and following up with Westhab staff to ensure they are acknowledged and adopted when possible.

Collect, review and maintain incident reports and investigations; assist departments to investigate and document accidents and incidents (including the collection of witness statements, video footage and photographs) that occur across the Westhab portfolio.

Provide administrative support to (and eventual ownership of) the fleet maintenance and driver safety program, including new risk management/health & safety policies, procedures and initiatives. The fleet maintenance program is administered by the Geotab GPS/software program.

Ensure the timely receipt of binders, policies, endorsements and invoices and review for accuracy.

Coordinate and schedule required risk management training videos and presentations for relevant departments and employees.

Maintain the OSHA log and submit for review by agency at deadline.

Other duties assigned.

EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS:

Bachelor Degree preferred, Associates Degree required. 2+ years of working in a risk management/insurance/financial services industry in a support role preferred. Experience working with Insurance Brokers and representatives preferred. Strong Microsoft Office skills including Excel, Word, and PowerPoint required and experience with Google Docs and Forms preferred. Prior experience with Origami and Geotab is a plus!. Strong analytical and communication skills required along with strong organizational and time management skills. The ideal candidate will be an engaged, self-starting and adaptable individual looking for opportunities for career growth. Candidates must have a strong analytical background with technological proficiency and the ability to grasp new software programs that the risk management department.

AGENCY PROFILE & EMPLOYEE EXPECTATIONS:

Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE)

OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA):

The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

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