Enterprise Account Manager

Little Ferry, NJ, United States

Microsoft’s Enterprise Account Team focuses on empowering customers on their digital journey. This team is responsible for envisioning new possibilities for our customers, delivering solutions that result in targeted business outcomes and driving revenue growth for Microsoft.

Microsoft believes that digital native Startups and Unicorns have the potential to change the world. These companies are transforming e-commerce, fintech, social media, gaming and more. They have given us cutting edge applications that are changing the way we live and work. With the Microsoft Cloud, we aspire to empower every Startup and Unicorn to innovate and scale on our platform, and to grow through our regional ecosystem of customers, developers, partners, and investors.

As an Enterprise Account Manager, you will have the opportunity to drive digital technology in partnership with your customer, to achieve both Microsoft and customer business outcomes.

Leveraging your large, multi-functional team across the breadth of the Microsoft solutions portfolio, engage at the most senior levels of your customer and bring industry-relevant solutions to help the customer adopt and embrace digital technologies.

With a proven history of driving growth in market share, achieving sales targets, customer obsession, and partner collaboration, this role will give the opportunity to leverage your extensive customer network and sales experience to execute against your customer’s account plan.

Be part of a dynamic, world-class community that will enable you to learn, collaborate, and contribute with the top minds in the industry.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

About the role:

As the Enterprise Account Manager, you will bring your experience in innovation or startup/Unicorn ecosystem environments and familiarity with funding models, higher education innovation models & patents, and government/economic development programs.

With the support of deep Azure technical specialists in the immediate team, the role will drive growth of your Startup & Unicorn Enterprise customers in MS Cloud, including facilitating direct linkages to MSFT Research and Engineering where relevant.

Your expertise in understanding and addressing the business value of the MS cloud platform portfolio and a firm understanding of MS strategies and products to MS major competitors will make you successful in this role. Your ability to work with your customers in creating a joint vision of their business strategy to help build, grow, and mature their business with MS as a key partner.

Responsibilities:

Customer Advocate – Develops and oversees the execution of account plan(s) to ensure Microsoft revenue targets and customer outcomes are met. Engages with

internal and external stakeholders on business planning, to promote mutually beneficial customer digital transformation strategies. Orchestrate full customer team across all areas of Microsoft to ensure we are focused on delivering customer outcomes across the customer lifecycle to build deep trust with Microsoft.

Industry Relevant Trusted Seller – Proactively develops a strong understanding of the customer’s business, industry priorities to drive new business opportunities/ drive growth/net new business. Advocates on behalf of the customer internally, ensuring requests and needs of assigned accounts are being addressed.

Deliver Sales Excellence – Leads and orchestrates extended virtual teams across our solution areas to consistently achieve growth in revenue & market share.

Industry Knowledge – With deep industry knowledge, experience with Startups and Unicorns, and unparalleled business acumen, the Digital Native AE develops value propositions that align with our customer’s business strategies on digital transformation and cloud adoption, leveraging the rich portfolio of Microsoft and its partner ecosystem. We are looking for you to demonstrate deep expertise in our customers’ industry and businesses, knowledge of the markets in which each customer operates, and champion Microsoft’s ability to help the customer drive their digital transformation.

Qualifications

Required/Minimum Qualifications

3+ years’ experience working in the Healthcare industry and/or experience with Startup and/or Unicorn and/or digital transformation initiatives, cloud consumption or other relevant work experience (e.g., consulting, technology)

OR bachelor’s degree in Business, Technology, or related field AND 2+ years’ experience working in the Healthcare industry with Startup and/or Unicorn and/or digital transformation initiatives, cloud consumption or other relevant work experience (e.g., consulting, technology)

OR master’s degree in Business administration AND 1+ year(s) experience working in the Healthcare industry with Startup and/or Unicorn and/or digital transformation initiatives, cloud consumption or other relevant work experience (e.g., consulting, technology)

Additional Or Preferred Qualifications

3+ years’ account management experience OR equivalent.

3+ years of strategic Business development in Startup/Unicorn ecosystems of innovators, incubators, funders, focused on “born-in-the-cloud” enterprises.

8+ years’ experience working in the Healthcare industry with Startup and/or Unicorn and/or digital transformation initiatives, cloud consumption or other relevant work experience (e.g., consulting, technology)

OR bachelor’s degree in Business, Technology, or related field AND 6+ years’ experience working in the Healthcare industry and/or experience with Startup and/or Unicorn and/or digital transformation initiatives, or other relevant work experience (e.g., consulting, technology)

OR master’s degree in Business administration AND 4+ years’ experience working in the Healthcare industry and/or Startup and/or Unicorn and/or digital transformation, or other relevant work experience (e.g., consulting, technology)

Account Management IC4 - The typical base pay range for this role across the U.S. is USD $102,300 - $180,300 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $140,900 - $199,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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