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Golden Entertainment
Las Vegas, NV, United States
Description: Summary: Works under supervision of Front Desk Supervisor. Responsible for checking-in/out hotel guests and assuring rooms are prepared & ready to assign to the hotel guests. Responsible for handling guests requests or complaints. Essential Functions: Maintain complete knowledge of and comply with all departmental policies/services
Job Source: Golden EntertainmentTuscany Suites and Casino
Las Vegas, NV, United States
Located just minutes away from all of the excitement of the glittering Las Vegas Strip and Las Vegas Convention Center, Tuscany Suites & Casino provides guests with a relaxing getaway perfect for business travelers, a long weekend with friends or your next family vacation. We are looking for a Part Time Guest Service Representative to provide excel
Job Source: Tuscany Suites and CasinoCrestline Hotels & Resorts
Las Vegas, NV, United States
** Front Desk Agent** ** Front Desk Agent** **Overview** The Front Desk Clerk is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures. To perform this job successfully, an indivi
Job Source: Crestline Hotels & ResortsCourtyard Las Vegas
Las Vegas, NV, United States
Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America
Job Source: Courtyard Las VegasHoliday Inn Express Las Vegas
Las Vegas, NV, United States
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin Amer
Job Source: Holiday Inn Express Las VegasPH 11 LLC
Las Vegas, NV, United States
Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibiliti
Job Source: PH 11 LLCDowntown Grand
Las Vegas, NV, United States
Full-Time/Part Time Job Summary: Provide an unsurpassed level of guest service while displaying an upbeat and positive demeanor. Register guests, settle guest accounts, answer phones, and attend to guest inquiries. Qualifications: One-year previous front desk experience preferred. Minimum one-year guest service experience with ability to provid
Job Source: Downtown GrandHighgate Hotels
Las Vegas, NV, United States
The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Answer inquires from g Front Desk, Agent, Hotel, Office Agent, Operations
Job Source: Highgate HotelsLas Vegas, NV, United States
City
Las Vegas
State
NV
Shift
Swing
Type of Shift
Full Time
Department
Hotel Ops (excluding Housekeeping & EVS)
Front Desk Agent Arizona Charlie’s Boulder (Las Vegas, NV)
Description:
Summary: Works under supervision of Front Desk Supervisor. Responsible for checking-in/out hotel guests and assuring rooms are prepared & ready to assign to the hotel guests. Responsible for handling guests requests or complaints.
Essential Functions:
Maintain complete knowledge of and comply with all departmental policies/services and procedures/standards.
Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times. Resolve guest complaints, ensuring guest satisfaction and inform Supervisor.
Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
Maintain complete knowledge at all times of:
All property features/services, hours of operation.
All room types, numbers, layout, décor, appointments and location.
All room rates, special packages and promotions.
Daily house count and expected arrivals/ departures.
Hotel availability status for any given date.
Scheduled daily group activity.
Verify impressed banks and ensure accuracy of contracted monies.
Document all guest requests, complaints or problems.
Record and relay messages accurately, completely and legibly.
Assist all departments/executives in obtaining appropriate information regarding groups, inventory and guest information.
Perform all other duties assigned.
Requirements:
Qualifications/Requirements:
Maintain confidentiality of guest information and pertinent Hotel data.
Suggestively sell.
High school graduate or equivalent.
Compute mathematical calculations.
Fluency in English both verbally and non-verbally.
Provide legible communication and directions.
Previous experience as Front Desk Clerk preferred.
Previous cashiering experience.
Previous guest relations training.
Ability to assist in other Front Desk areas as assigned.
Ability to provide guest room tours.
Required Work Cards
N/A
Physical Requirements
Regularly walk, sit, stand or stoop.
Occasionally lift, carry, push, pull or otherwise move objects weighing up to 50 pounds.
Use tools or equipment requiring a high degree of dexterity.
Vision, hearing, speaking and literacy (critical).
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work inside in a noisy, smoky, and hot or cold environment.
Communicate via radio.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Duties to be performed with or without reasonable accommodations.
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Email Alert for Front Desk Agent jobs in Las Vegas, NV, United States
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