Program Coordinator_

Forest Hills

Are you passionate about reaching new heights, teamwork, and making a meaningful contribution? Queens Community House (QCH) is a multi-site nonprofit organization serving the diverse population of Queens through a broad network of programs for children and youth, adults and families, and older adults. Our mission is to provide individuals and families with the tools to enrich their lives and build healthy, inclusive communities. We are a modern interpretation of the traditional settlement house, bringing to our work innovative leadership and a passion for social and economic justice. We welcome amazing individuals who have diverse backgrounds and experiences, are inspired by our mission, and are highly motivated to change lives.

We are seeking a Program Coordinator to manage the overall day-to-day supervision, training, coaching & development of all evening & Saturday staff for our Beacon programs. Beacon programs are collaborative school-based community centers serving children and adults of all ages. It is designed to help people develop the skills and mindset they need to succeed in their educational and career settings in hope of becoming active participants and leaders in their community. As the Program Coordinator, you will support the Assistant Director and the Beacon Director in building and maintaining collaborative relationships with the school leadership, fellow site directors, agency colleagues, and all stakeholders that interface with all aspects as it relates to the program. The Program Coordinator will adhere to all policies, practices, and guidelines of QCH, and regulatory agencies for licensing and contractual requirements. Additionally, the Program Coordinator will support all outreach, recruitment, enrollment & retention of participants & families.

Primary Responsibilities:

+ Adhere to all policies, practices, and guidelines of QCH, and regulatory agencies for licensing and contractual requirements

+ Assist in outreach & recruitment, enrollment, and retention of participants, families, and stakeholders

+ Maintain timely and consistent communication with supervisor, direct reports, school administration, program staff, funders, colleagues, and key stakeholders

+ Regularly check and respond to email requests, phone calls, and messages, with a quick turnaround time for time-sensitive matters

+ Design and lead in-house and external learning, recreational, arts, and developmental activities for youth

+ Lead or support planning, organization, and facilitation of special events such as culminating showcases, training and parent meetings as necessary

+ Lead and supervise all Beacon operations in the absence of the Beacon Director and the Beacon Assistant Director

+ Attend and potentially plan for and facilitate regular meetings

+ Ensure accurate input of all data and reporting in all agency and funder databases and submit reports in a timely manner; prepare and monitor regular reports for review

+ Respond appropriately to emergencies; ensuring proper protocols, documentation, follow up and also assess adjustment of protocols, procedures, and expectations when necessary

+ Other duties and special projects as assigned.

Qualifications:

+ Associates Degree

+ Ability to relate to young people and staff as a positive adult role model

+ Demonstrated ability in program outreach and recruitment, performance-based contracting, and compliance with School Age Child Care licensing procedures

+ Must meet requirements for and maintain all New York State and New York City Department of Education clearances throughout the duration of employment

+ Must provide a medical clearance from a licensed New York State physician examination

+ Current CPR / First Aid / AED certifications.

+ Experience using Microsoft Word, Microsoft Excel, Microsoft Office 365

+ Familiar with Microsoft Teams, Zoom, and Google Classroom

+ The ability and the technology to work with participants both in-person and remotely.

+ Exceptional interpersonal, communication, planning, organizational, reading, writing, and public speaking skills

PREFERRED skills/experience/qualities:

+ Bachelor’s Degree

+ Bilingual Fluency in Spanish or other languages

What you’ll get:

Queens Community House offers a competitive salary commensurate with experience and a comprehensive benefits package that includes:

+ Medical

+ Dental

+ Vision

+ Life Insurance

+ Flexible Spending Accounts (FSA)

+ Paid Family Leave

+ 403b Retirement Plan

+ Eligible for up to 27 days of annual leave (17 days in your first year), and 12 sick days

+ Specified Federal Holidays off

+ Professional development, training, and networking opportunities

**Additionally, QCH supplements the New York State Paid Family Leave benefit to ensure our team members receive full pay during their approved leave**.

Status: Full-Time, Non-Exempt

Compensation: $24.73/hour

Schedule: 35 hours a week (the schedule varies depending on the needs of the program)

Queens Community House, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

Drug-Free Workplace.